Annual Report to Parliament on the Administration of the Access to Information Act 2022-2023
Table of Contents
- Introduction
- Organizational Structure
- Delegation Order
- Performance 2022-2023
- Training and Awareness
- Policies, Guidelines, and Procedures
- Proactive Publication Under Part 2 of the ATIA
- Initiatives and Projects to Improve Access to Information
- Summary of Key Issues and Actions Taken on Complaints
- Fees and Costs
- Monitoring Compliance
- Annex A: Designation Order
- Annex B: ¶¶ÒùÊÓƵ 2022-2023 Statistical Report
- Annex C: ¶¶ÒùÊÓƵ 2022-2023 Supplemental Statistical Report
Introduction
We are pleased to table the Annual Report to Parliament on the administration of the Access to Information Act for fiscal year 2022-2023, as required under section 94 of the Act. ¶¶ÒùÊÓƵ is not reporting on behalf of wholly owned subsidiaries or non-operational institutions.
This report is also prepared and tabled in accordance with section 20 of the Service Fees Act.
NOTE: The Department is referred to in this report as ¶¶ÒùÊÓƵ (GAC). Its legal name, however, remains the Department of Foreign Affairs, Trade and Development, as set out in the Department of Foreign Affairs, Trade and Development Act.
Purpose of the Access to Information Act
The purpose of the Access to Information Act is to enhance the accountability and transparency of federal institutions in order to promote an open and democratic society and to enable public debate on the conduct of those institutions.
Part 1 of the Access to Information Act extends the present laws of Canada to provide a right of access to information in records under the control of a government institution in accordance with the principles that government information should be available to the public, that necessary exceptions to the right of access should be limited and specific and that decisions on the disclosure of government information should be reviewed independently of government; and decision on the disclosure of government information should be reviewed independently of government.
Part 2 of the Access to Information Act sets out requirements for the proactive publication of information.
Mandate of the Institution
¶¶ÒùÊÓƵ, under the leadership of the Minister of Foreign Affairs; the Minister of Export Promotion, International Trade and Economic Development; and the Minister of International Development, is responsible for advancing Canada’s international relations, including:
- Developing and implementing foreign policy.
- Fostering the development of international law, international trade and commerce.
- Providing international assistance (encompassing humanitarian, development, and peace and security).
- Providing consular services for Canadians; and
- Overseeing the Government of Canada’s global network of missions abroad.
¶¶ÒùÊÓƵ manages Canada’s diplomatic and consular relations with foreign governments and international organizations, engaging and influencing international players to advance Canada’s political, legal and economic interests, including poverty reduction, the empowerment of women and girls, the promotion of a rules-based international order, international peace and security, human rights, inclusive and accountable governance, peaceful pluralism, inclusion and respect for diversity, and environmental sustainability.
In support of efforts to eradicate global poverty and contribute to a more peaceful, prosperous, and inclusive world, the department manages the majority of Canada’s international assistance. The department also leads coordinated Canadian responses to crises and natural disasters abroad, including the provision of needs-based humanitarian assistance.
¶¶ÒùÊÓƵ also manages Canada’s international platform—a global network of missions in approximately 110 countries that supports the international work of the department and partner departments, agencies, and co-locators.
To improve and maintain market access for Canadian businesses, ¶¶ÒùÊÓƵ leads the negotiation of bilateral, plurilateral and multilateral trade agreements, the administration of export and import controls, as well as the management of international trade disputes. The Department also provides advice and services to help Canadian businesses succeed abroad and attract foreign direct investment to Canada, and supports international innovation, science, and technology.
The Department delivers consular services and provides travel information to Canadians.
It also supports global peace and stability and addresses international security threats such as terrorism, transnational organized crime and the proliferation of weapons, and materials of mass destruction.
¶¶ÒùÊÓƵ develops and implements policy and programming based on analysis of available evidence, including through consultation and engagement with Canadians and international stakeholders. The department is responsible for fostering the development of international law and its applications in Canada’s foreign relations.
The department’s legal responsibilities are detailed in the 2013 .
For more information on the ministers’ mandated commitments, see the .
Organizational Structure
The Access to Information and Privacy Protection (ATIP) Division is responsible for the administration of the Access to Information Act and the Privacy Act, including the processing of requests and consultations. The Director of the ATIP Division reports to the Corporate Secretary who, in turn, reports to the Deputy Minister of Foreign Affairs.
In 2022-2023, the ATIP Division had 70 Full-Time Equivalent (FTE) positions to fulfill the Department’s obligations under both the Access to Information Act and the Privacy Act. During the fiscal year, the ATIP Division was able to fill, on average, 48 of those 70 positions and relied on the services of up to 10 ATIP consultants.
The Access to Information and Privacy Division is led by a Director, who manages the teams that administer the Access to Information and Privacy Acts:
- The Operational Unit is managed by 4 Deputy Directors who head 1-2 processing teams. There are 7 Team Leaders who supervise processing teams. 1 Senior Advisor, 17 Analysts, and 7 consultants distributed throughout these teams. The Operational Unit is responsible for the processing and review of access, privacy, and consultation It also includes a team with dedicated resources to work on complaints, which processes legacy complaints and works closely to resolve them with the Office of the Information Commissioner and the Office of the Privacy Commissioner.
- The Privacy Policy Team is managed by 1 Deputy Director and includes 1 Team Leader, 5 Analysts, and 2 consultants who deal directly with privacy breaches, departmental complaints, privacy impact assessments (PIAs), and requests for privacy advice.
- The Policy and Governance Team is managed by 1 Deputy Director and includes 1 Senior ATIP Policy and Governance Advisor who coordinates process modernization, procedural updates, and departmental training.
- The Business Practices and Systems Unit is managed by 1 Deputy Director and includes 1 ATIP Systems Analyst, 3 Business Analysts and 4 Clerks who process incoming and outgoing ATIP correspondence, imaging services, technical support, and other administrative tasks.
- The Corporate Affairs Unit is managed by 1 Deputy Director and includes 1 Administrative Assistant and 1 consultant. This group is responsible for the oversight of the division’s human resources, budget management, and general administration.
All employees are working within a hybrid model, with telework from home and in-office presence at headquarters (125 Sussex Drive). ¶¶ÒùÊÓƵ did not have any regional ATIP staff.
During the fiscal year 2022-2023, ¶¶ÒùÊÓƵ did not have any service agreements pursuant to section 96 of the Access to Information Act.
Part 2 - Proactive Publication
During the reporting period, responsibility for proactive disclosure under Part 2 of the Access to Information Act was managed by several different departmental leads (see table below). No specific position or group monitored departmental compliance overall.
Delegation Order
Consistent with Section 95 of the Access to Information Act, the Minister’s authority is delegated to the Deputy Ministers, to the Corporate Secretary, to the Director of the ATIP Division, and to the Deputy Directors of the ATIP Division.
A copy of ¶¶ÒùÊÓƵ’s signed Delegation Order is provided in Annex A.
Performance 2022-2023
Number of Requests
In 2022-2023, the Department received 1593 new requests for information under the Access to Information Act, an increase of 54% compared to the 2021-2022 fiscal year and an increase of 47% compared to the average of the previous three reporting periods. A total of 885 requests were carried over into this reporting period; 586 requests outstanding from the previous reporting period and 299 outstanding from more than one reporting period, for a total of 2478 active requests.
During the same reporting period, 1216 requests were completed; an increase of 15% compared to the 2021-2022 fiscal year and of 28% compared to the average of the previous three reporting periods. The rise in the number of completed requests, compared to 2020-2021, reflects a gradual normalization of access to the workplace that followed the first year of the pandemic, during which time access to the office was severely constrained.
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Access to Information Requests
Status | 2019-2020 | 2020-2021 | 2021-2022 | 2022-2023 |
---|---|---|---|---|
Received | 1,460 | 754 | 1,034 | 1,593 |
Completed | 1,269 | 520 | 1,054 | 1,216 |
The carry-over of active files at the end of fiscal year 2022-2023 was 1262.
Active Requests Outstanding from Previous Reporting Periods
At the end of reporting period, 39% of ¶¶ÒùÊÓƵ’s outstanding requests from previous reporting period were still on time.
Status | 2016-2017 | 2017-2018 | 2018-2019 | 2019-2020 | 2020-2021 | 2021-2022 | 2022-2023 | Total |
---|---|---|---|---|---|---|---|---|
Active | 1 | 4 | 14 | 56 | 82 | 272 | 833 | 1262 |
On time | 1 | 0 | 2 | 3 | 0 | 58 | 424 | 488 |
Late | 0 | 4 | 12 | 53 | 82 | 214 | 409 | 774 |
Extensions
During the reporting period, the Department took extensions on 833 out of the 1216 requests it closed. The reasons for extension include 288 extensions taken under section 9(1)(a) for interference with operations, 512 extensions invoked under section 9(1)(b) for required consultations, and 33 extensions taken under section 9(1)(c) for third party consultations.
Compliance Rate
The compliance rate is defined as the percentage of Access to Information requests that the Department responded to within the deadline required under the Act. In 2022-2023, the departmental compliance rate for ¶¶ÒùÊÓƵ was 55%. This means that 45% of Access to Information requests received a response beyond the deadline. The compliance rate for the reporting period increased by 12 percentage points compared to the previous reporting period.
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Compliance Rate
2019-2020 | 2020-2021 | 2021-2022 | 2022-2023 | |
---|---|---|---|---|
Percentage | 77% | 18% | 43% | 55% |
Completion Time
During the reporting period, the Department was able to close a total of 54 requests in 15 days or less (4%), 186 requests within 16-30 days (15%), 204 requests within 31-60 days (17%), 302 requests within 61-120 days (25%), 122 requests within 121-180 days (10%), 154 requests within 181-365 days (13%), and 194 requests took over 365 days to complete (16%).
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Completion Time
This pie graph illustrates the percentage of requests that were completed during the reporting period within the following timeframes: 1 to 15 days (4%), 16 to 30 days (15%), 31 to 60 days (17%), 61 to 120 days (25%), 121 to 180 days (10%), 181 to 365 days (13%), and over 365 days (16%).
Disposition of Completed Requests
Of the 1216 Access to Information requests closed in the 2022-2023 fiscal year, 182 were all disclosed (14.97%), 653 were disclosed in part (53.70%), 5 were all exempted (0.41%), 10 were all excluded (0.82%), 164 had no records in existence (13.49%), 3 were transferred (0.25%) and 199 were abandoned (16.37%).
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Disposition of Completed Requests
This pie graph illustrates the percentage of requests that were completed during the reporting period with the following dispositions: All Disclosed (14.97%), Disclosed in Part (53.70%), All Exempted (0.41%), All Excluded (0.82%), No records exist (13.49%), Request transferred (0.25%), Request abandoned (16.37%), Declined to act (0.00%), and Neither confirmed nor denied (0.00%)
Consultations from Other Institutions
Given its mandate and various responsibilities at the international level, the Department plays a key role under the Act on behalf of other institutions of the Government of Canada. Specifically, the Department consulted foreign governments and organizations on behalf of other federal government institutions when the latter needed to determine whether they could release records that originated abroad.
During the reporting period, the Department received 368 consultations from other government institutions (comprising over 23,327 pages) as well as 8 requests from other organizations (comprising 165 pages). Furthermore, the Department closed 439 consultation requests and reviewed 26,816 pages.
Of the consultation requests closed this fiscal year, 36 requests were closed in 15 days or less (8%), 40 requests within 16-30 days (9%), 57 requests within 31-60 days (13%), 58 requests within 61-120 days (13%), 67 requests within 121-180 days (15%), 70 requests within 181-365 days (16%), and 111 requests took over 365 days to complete (26%).
Number of Days Taken | Number of Requests Closed | Percentage |
---|---|---|
1-15 days | 36 | 8% |
16-30 days | 40 | 9% |
31-60 days | 57 | 13% |
61-120 days | 58 | 13% |
121-180 days | 67 | 15% |
181-365 days | 70 | 16% |
365+ days | 111 | 26% |
Staffing
In 2022-2023, the ATIP Division had approximately 33 Full-Time Equivalent (FTE) positions working on Access to Information requests. This represented a 18.3% decrease from the previous reporting period. The difference in headcount is undoubtedly due to departures and the difficulty of recruiting in a hybrid work context, which we are trying to overcome with the multiple recruitment exercises we have launched or are currently running.
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Access to Information Total Human Resources in FTE
2019-2020 | 2020-2021 | 2021-2022 | 2022-2023 | |
---|---|---|---|---|
Total | 49.03 | 45.62 | 40.44 | 30.03 |
COVID-19 Impacts to Access to Information Operations
In 2022-2023, ¶¶ÒùÊÓƵ adopted the hybrid model and departmental officials were able to provide responsive records to requests made under the Access to Information Act, regardless of security classification. The ATIP office remained fully operational during the fiscal year 2022-2023 reporting period, as there were no significant impacts on ATIP performance attributable to COVID-19.
Training and Awareness
The ATIP Division continues to develop tools, guidance and training to ATIP Analysts, ATIP Liaison Officers and subject matter experts across ¶¶ÒùÊÓƵ.
Again this fiscal year, the ATIP Division benefited from its Professional Development Program (PDP), which allows the Department to train and promote its ATIP Analysts from junior (PM-01) to senior (PM-05) levels. This long-standing program continues to be very successful in addressing recruitment, retention, and succession planning issues. The majority of the employees working in the division are already part of the PDP and are eligible for promotion to the next level once they meet the required objectives. The PDP aims to build a more robust ATIP capacity within ¶¶ÒùÊÓƵ by “growing its own”, thereby addressing the shortage of Analysts and Team Leaders across the federal ATIP community.
A small team within the division provided ATIP training to 5 Junior ATIP Analysts. The training was composed of 3 sessions that lasted up to 2 hours each session and was divided as the following:
- The A-to-Z process of ATIA and PA requests
- Extension and Consultations under the ATIA and PA
- Exemptions and Exclusions under the ATIA and PA
Training was given in small sessions (1-2 employees per session), providing participants with the opportunity to speak freely and ask any questions as they arose.
Along with internal coaching, the division also participated in training for other divisions within the Department. For example, the Blended Learning Program for Administrative/Executive Assistance at Headquarters educated 37 participants on privacy awareness and gave an overview of their obligations vis-à-vis the Access to Information Act. Furthermore, ATIP training was provided to 13 participants during the Foreign Service Executive Administrative Assistants (FSEAA) onboarding program.
Additionally, the ATIP Division provided the following training modules to GAC employees:
- ATIP for Liaison Officers
- ATIP for Reviewing Officers
Due to GAC’s rotational employee structure, ATIP training sessions were made available upon request and attendance varied between 1 to 42 employees. During the fiscal year, a total of 67 training sessions were delivered to approximately 700 ¶¶ÒùÊÓƵ employees. Of these presentations, 65 were delivered virtually via the use of MS Teams and 2 training sessions were delivered in person.
In addition, 171 employees successfully completed an online interactive ATIP awareness tutorial during the reporting period, which was developed in collaboration with the Canadian Foreign Service Institute (CFSI).
The Policy and Governance Team continues to offer training to all employees of ¶¶ÒùÊÓƵ to address the specific business and operational needs of the individual groups within the department.
Policies, Guidelines, and Procedures
ATIP ADM Tasking
Over the fiscal year, the ATIP Division at ¶¶ÒùÊÓƵ gradually implemented the ATIP Assistant Deputy Minister (ADM) tasking model. The division used to rely on ATIP Liaison Officers working in the Director General office (DGO) to coordinate the retrieval of relevant records in response to requests made under the Access to Information Act and Privacy Act. Before implementing the initiatives, the ATIP Division had approximately 100 ATIP Liaison Officers across ¶¶ÒùÊÓƵ. In an attempt to better identify subject matter experts within the department, the ADM tasking model encompasses a coordination role held by an Assistant Deputy Minister office (ADMO) Liaison Officer (LO). ADMO LOs coordinate a branch-wide ATIP response to the ATIP Division and are able to monitor compliance and backlog progress directly with their responsible DGOs.
GAC is composed of 16 branches (that are ADM-led) and 13 special bureaus (that are led by a Director General and/or report directly to a Deputy Minister). In September 2022, the ATIP Division piloted 5 branches and 5 special bureaus in its ADM tasking model. Following a successful pilot phase, the division onboarded an additional 5 branches and 8 special bureaus in December 2022. In January 2023, another 3 branches joined the new model. The final implementation phase is scheduled for the 2023-2024 fiscal year, where the remaining 4 branches will join the new structure.
Since its implementation, the Department has seen an increase in on-time tasking responses of 25% and tasking backlog by about 50%, reducing overall outstanding taskings from 811 to 410 by fiscal year end.
ATIP at the Executive Committee Meeting
During the fiscal year of 2022-2023, the Corporate Secretary of ¶¶ÒùÊÓƵ overseeing the administration of the Access to Information Act made 3 appearances at GAC’s Executive Committee (EXCO) – June 14, 2022, September 15, 2022, and March 23, 2023. During appearances at EXCO the Corporate Secretary emphasized both the requirement to respond to ATIP requests in a timely fashion and the importance of reducing the backlog of ATIP taskings. In order to meet these goals, best practices were discussed, and achievable reduction targets were imposed on GAC’s ADMOs and special bureaus.
HR Strategies
The implementation of the hybrid work model proved beneficial for the retention of staff in the ATIP Division. However, recruitment of skilled analysts, at GAC as in other government institutions, remains a challenge, especially at the Senior Analyst level. Despite the challenges, there have been recent successes having onboarded 23 new employees in the 2022-2023 fiscal year. Staffing strategies included hiring a new Deputy Director within the division to manage a range of recruitment activities, including staffing processes, multi-level advertised processes, and participation in the recruitment efforts led by ATIP Community Development Office at TBS. The division also actively utilizes its Professional Development Program resulting in the promotions of 1 Senior Analyst and 2 Privacy Analysts, as well as 7 Team Leaders and Senior Advisors at the PM-05 level through its expanded program.
These initiatives have aided in the ATIP Division’s successes in the 2022-2023 fiscal year.
Proactive Publication Under Part 2 of the ATIA
The Department of Foreign Affairs, Trade and Development is a government institution for the purposes of Part 2 of the Access to Information Act.
The Department is subject to the following proactive publication requirements:
Legislative Requirement | Section | Publication Timeline | Instances | % on time | Disclosure Responsibility |
---|---|---|---|---|---|
All Government Institutions as defined in section 3 of the Access to Information Act | |||||
Travel Expenses | 82 | Within 30 days after the end of the month of reimbursement | 321 | Unable to verify* | Offices of Senior Officials |
Hospitality Expenses | 83 | Within 30 days after the end of the month of reimbursement | 556 | Unable to verify* | Offices of Senior Officials |
Reports tabled in Parliament | 84 | Within 30 days after tabling | 7 | 100% | Corporate Secretary |
Government entities or Departments, agencies, and other bodies subject to the Act and listed in Schedules I, I.1, or II of the Financial Administration Act | |||||
Contracts over $10,000 | 86 | Q1-3: Within 30 days after the quarter Q4: Within 60 days after the quarter | 3 1 | 100% 100% | Chief Financial Officer |
Grants & Contributions over $25,000 | 87 | Within 30 days after the quarter | 4 | 100% | Chief Financial Officer |
Packages of briefing materials prepared for new or incoming deputy heads or equivalent | 88(a) | Within 120 days after appointment | 2 | 100% | Corporate Secretary |
Titles and reference numbers of memoranda prepared for a deputy head or equivalent, that is received by their office | 88(b) | Within 30 days after the end of the month received | 12 | 8% (Publication was an average of 61 days after the end of the month received) | Corporate Secretary |
Packages of briefing materials prepared for a deputy head or equivalent’s appearance before a committee of Parliament | 88(c) | Within 120 days after appearance | 11 | 9% (Publication was an average of 170 days after appearance) | Corporate Secretary |
Government institutions that are departments named in Schedule I to the Financial Administration Act or portions of the core public administration named in Schedule IV to that Act (i.e., government institutions for which Treasury Board is the employer) | |||||
Reclassification of positions | 85 | Within 30 days after the quarter | 4 | 100% | Associate Assistant Deputy Minister, Human Resources |
Ministers | |||||
Packages of briefing materials prepared by a government institution for new or incoming ministers | 74(a) | Within 120 days after appointment | 0 | 100% | Corporate Secretary |
Titles and reference numbers of memoranda prepared by a government institution for the minister, that is received by their office | 74(b) | Within 30 days after the end of the month received | 12 | 8% (Publication was an average of 61 days after the end of the month received) | Corporate Secretary |
Package of question period notes prepared by a government institution for the minister and in use on the last sitting day of the House of Commons in June and December | 74(c) | Within 30 days after last sitting day of the House of Commons in June and December | 2 | 50% (Publication was an average of 35 days after the last sitting day of the House of Commons) | Corporate Secretary |
Packages of briefing materials prepared by a government institution for a minister’s appearance before a committee of Parliament | 74(d) | Within 120 days after appearance | 13 | 31% (Publication was an average of 164 days after appearance) | Corporate Secretary |
Travel Expenses | 75 | Within 30 days after the end of the month of reimbursement | 511 | Unable to assess* | Corporate Secretary |
Hospitality Expenses | 76 | Within 30 days after the end of the month of reimbursement | 7 | 100% | Corporate Secretary |
Contracts over $10,000 | 77 | Q1-3: Within 30 days after the quarter Q4: Within 60 days after the quarter | 3 1 | 100% 100% | Chief Financial Officer |
Ministers’ Offices Expenses *Note: This consolidated report is currently published by TBS on behalf of all institutions. | 78 | Within 120 days after the fiscal year | 1 | 100% | Chief Financial Officer |
* The Department does not have an electronic verification system to confirm that these transactions were entered by the prescribed deadlines. Manual verification is the only means to verify that each transaction was posted within 30 days. GAC is exploring the means to verifying this electronically moving forward.
During the reporting period, ¶¶ÒùÊÓƵ published its proactive publication requirements on the following websites:
Across ¶¶ÒùÊÓƵ, standard operating procedures in place to meet proactive disclosure requirements. For example:
For travel and hospitality expenses (Sections 75, 76, 82, 83) the process is outlined on our internal Modus site which provides step-by-step instructions to assist all officials required to disclose their travel and hospitality expenses. In addition, the department’s Financial Operations and Systems Bureau sends a monthly reminder to all officials of their obligation to publish their expenses on time.
For contracts over $10,000 (Sections 77,86), a monitoring tool has been created in GAC’s Financial Administration System (SAP) to ensure that the data elements required for the disclosure. Monitoring is done on a monthly basis to ensure corrections can be made in time.
The Corporate Secretariat is updating the standard operating procedures for the publication of briefing note titles (Sections 74(b), 74(d)) and packages of briefing materials prepared by a government institution for a minister’s and deputy minister’s appearance before a committee of Parliament (88(b), 88(c)), as the department has faced challenges in meeting the proactive disclosure timelines for products with a significant amount of text. This is due to the added time required review materials for public release (i.e., by applying the principles of access to information); the imperative of translating materials accurately into both official languages, and the need to complete the HTML coding, and other accessibility requirements, for web publication. ¶¶ÒùÊÓƵ is making efforts to improve proactive disclosure timelines in line with the requirements.
Finally, GAC is modernizing the platform used to gather and proactively disclose travel and hospitality expenses with a full launch anticipated in fall 2023. The new platform will publish data concurrently on the GAC and the Open Government websites, simplifying the tracking of proactive disclosure compliance moving forward and providing a single point of access for Canadians.
Initiatives and Projects to Improve Access to Information
New ATIP Software
The current case management software used to process requests is becoming obsolete and will no longer be supported by the vendor in the coming years. GAC is using this opportunity to replace the legacy software and leverage new technology such as artificial intelligence to increase efficiencies in their service delivery and to better handle the large volume of ATIP requests. Deployment of the new solution is anticipated for fiscal year 2025-2026.
During the reporting period, we have started the ATIP Online Request Service to communicate responsive records through the online portal, which enables us to provide faster responses to requesters while ensuring transmittal is done in a safe and secure manner.
Open Government Departmental Outreach Initiatives
¶¶ÒùÊÓƵ’s Data Management Division is responsible for coordinating and maximizing the release of departmental information and data on the TBS Open Government portal, as designated by the TBS Open Government Directive. Prior to May of 2022 GAC had 70 publications on the TBS Open Government portal, consisting of 50 datasets and 20 information assets that were mainly proactive disclosure reports. In 2022-2023, the Data Management team conducted an outreach exercise to introduce the mandate and highlight what was required to publish. The outreach exercise included 46 deck deliveries reaching almost 300 divisions (approximately 600 individuals at HQ and missions abroad). Since initial outreach, GAC has gone on to publish an additional 159 open information assets from 12 new divisions, bringing the total to 229 records on the portal – more than triple the original total. The Data Management Division’s work is ongoing as they continue to reach out to divisions utilizing a new targeted approach in identifying specific reports they may be unaware are suitable for the TBS Open Government portal.
Summary of Key Issues and Actions Taken on Complaints
During fiscal year 2022-2023, 84 complaints were made to the Office of the Information Commissioner of Canada regarding Access to Information requests to the Department. The reasons for the complaints were as follows:
Reason for Complaint | Number of Complaints |
---|---|
Collection | 1 |
Delay | 61 |
Extension | 1 |
Miscellaneous | 4 |
Refusal – Exclusion | 1 |
Refusal – Exemptions | 16 |
Over the course of the reporting period, 98 complaints against the Department were closed. The findings on closed complaints were as follows:
Complaint Findings | Number of Complaints |
---|---|
Discontinued | 65 |
Not Well-Founded | 6 |
Resolved | 3 |
Unresolved | 1 |
Well-Founded | 22 |
Well-Founded + Orders | 1 |
The ATIP Division continues to operate a team dedicated to managing complaints from the Office of the Information Commissioner (OIC). This team serves as the primary point of contact between ¶¶ÒùÊÓƵ and the OIC, working closely and collaboratively to strengthen relationships and improve ¶¶ÒùÊÓƵ’s ATIP program performance.
Active Complaints Outstanding from Previous Reporting Periods
2015-2016 or earlier | 2016-2017 | 2017-2018 | 2018-2019 | 2019-2020 | 2020-2021 | 2021-2022 | 2022-2023 | Total | |
---|---|---|---|---|---|---|---|---|---|
Active | 2 | 1 | 2 | 4 | 6 | 6 | 7 | 64 | 92 |
Fees and Costs
The Service Fees Act requires a responsible authority to report annually to Parliament on the fees collected by the institution.
With respect to fees collected under the Access to Information Act, the information below is reported in accordance with the requirements of section 20 of the Service Fees Act.
Enabling authority: Access to Information Act
Fee payable: $5.00 application fee is the only fee charged for an ATI request.
Total Revenue: $5,630.00
Fees waived: In order to address requests that may produce a high volume of records, pertain to multiple subjects, or may result in a duplication of efforts, the Department separates pre-existing requests and waives additional application fees. In 2022-2023, the Department waived $2,335.00 for 467 requests.
In accordance with the Interim Directive on the Administration of the Access to Information Act (issued on May 5, 2016) and the changes to the Access to Information Act that came into force on June 21, 2019, ¶¶ÒùÊÓƵ waived all fees prescribed by the Act and Regulation, other than the $5 application fee set out in paragraph 7(1)(a) of the Regulations.
Cost of operating the program: The ATIP divisional costs of administering the Access to Information Act in fiscal year 2022-2023 was $4,180,381. These costs are comprised of $2,723,339 in salaries and overtime, as well as operating costs totaling $1,457,042 which includes $1,257,132 in professional service contracts. These figures do not represent for the indirect costs associated with the overall processing throughout the department, including the salary costs of the time investment required by our subject matter experts for the retrieval and review of records, their approval authorities oversight, or our departmental liaisons.
Monitoring Compliance
Ongoing Reporting
The ATIP Division prepares and distributes a weekly statistics report to management that tracks the number of requests that were received and closed, as well as any emerging trends and performance statistics. The report also allows for comparison of workload and completion rates in relation to the previous year in order to identify changes in ATIP processing.
Additionally, an active tasking report is generated and posted to the intranet weekly to identify all current active taskings within the Department. This report is available for all offices of primary interest (OPIs) to view and lists all open taskings by bureau, highlighting late files.
New this fiscal year is the process of having the Director General and Corporate Secretary overseeing the administration of the Access to Information and Privacy Acts, send the ATIP Twice Monthly Performance Report to Deputy Ministers, Assistant Deputy Ministers, and Directors General, outlining the number of active taskings and compliance within each of the branches/special bureaus. The intent of this procedure is to sensitize senior management to the backlog of active taskings, thereby increasing compliance.
Finally, a weekly report is shared within the Department that includes summaries of upcoming Access to Information requests soon to be disclosed and facilitating the review of proposed release packages.
Limiting Inter-institutional Consultations
During the reporting period, the ATIP Division monitored superfluous inter-institutional consultations by having experienced ATIP Team Leaders oversee the relevant records before they were sent out for consultation. By doing so, ATIP Team Leaders were able to reduce the number of consultations sent to the other Government of Canada institutions and other organizations outside the Government of Canada, reducing the amount of time to process requests and not overburdening other departments with unnecessary consultations.
Frequently Requested Types of Information
Throughout fiscal year 2022-2023, ¶¶ÒùÊÓƵ did not monitor or review frequently requested types of information for the purpose of making the information available by other means.
Right of Access in Contracts, Information Sharing Agreements, and Information Sharing Arrangements
Throughout fiscal year 2022-2023, ¶¶ÒùÊÓƵ did not monitor or review supporting measures to ensure the right of public access is reflected in contracts, information sharing agreements and information sharing arrangements.
Proactive Disclosure
Throughout fiscal year 2022-2023, ¶¶ÒùÊÓƵ did not formally monitor the institutions accuracy and completeness of proactively published information under Part 2 of the Act. Lead divisions managed their requirements independently, however no specific positions were identified as responsible for ensuring each proactive publication requirement was met.
Annex A: Designation Order
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Access to Information Act Designation Order
The Minister of Foreign Affairs, pursuant to section 73 of the Access to Information Act, hereby designates the persons holding the positions set out in the schedule hereto, or the persons acting in those positions, to exercise the powers and perform the duties and functions of the Minister of Foreign Affairs as the head of a Government institution under the sections of the Act set out after each position in the schedule. This designation replaces the designation dated October 2, 2009.
Schedule
Position
- Deputy Minister of Foreign Affairs (all sections)
- Deputy Minister for International Trade (all sections)
- Deputy Minister for International Development (all sections)
- Associate Deputy Minister of Foreign Affairs (all sections)
- Director General, Corporate Secretariat (all sections)
- Director, Access to Information and Privacy Protection Division (all sections)
- Deputy Directors, Access to Information and Privacy Protection Division (all sections)
The Honourable Chrystia Freeland, P.C., M.P.
Ottawa, July 4, 2017
Annex B: ¶¶ÒùÊÓƵ 2022-2023 Statistical Report
Statistical Report on the Access to Information Act
Name of institution: ¶¶ÒùÊÓƵ
Reporting period: 2022-04-01 to 2023-03-31
Section 1: Requests Under the Access to Information Act
1.1 Number of requests
Request Type | Number of Requests | |||
---|---|---|---|---|
Received during reporting period | 1,593 | |||
Outstanding from previous reporting periods | 885 | |||
| 586 | |||
| 299 | |||
Total | 2,478 | |||
Closed during reporting period | 1,216 | |||
Carried over to next reporting period | 1,262 | |||
| 488 | |||
| 774 |
1.2 Sources of requests
Source | Number of Requests |
---|---|
Media | 524 |
Academia | 101 |
Business (private sector) | 38 |
Organization | 41 |
Public | 293 |
Decline to Identify | 596 |
Total | 1,593 |
1.3 Channels of requests
Source | Number of Requests |
---|---|
Online | 1,479 |
31 | |
83 | |
In person | 0 |
Phone | 0 |
Fax | 0 |
Total | 1,593 |
Section 2: Informal Requests
2.1 Number of informal requests
Type | Number of Requests |
---|---|
Received during reporting period | 1,808 |
Outstanding from previous reporting periods | 6 |
| 6 |
| 0 |
Total | 1,814 |
Closed during reporting period | 1,812 |
Carried over to next reporting period | 2 |
2.2 Channels of informal requests
Source | Number of Requests |
---|---|
Online | 440 |
1,368 | |
0 | |
In person | 0 |
Phone | 0 |
Fax | 0 |
Total | 1,808 |
2.3 Completion time of informal requests
Completion Time | |||||||
---|---|---|---|---|---|---|---|
1 to 15 | 16 to 30 | 31 to 60 | 61 to 120 Days | 121 to 180 Days | 181 to 365 Days | More Than 365 Days | Total |
1,106 | 253 | 392 | 61 | 0 | 0 | 0 | 1,812 |
2.4 Pages released informally
Less Than 100 | 100-500 | 501-1000 | 1001-5000 | More Than 5000 | |||||
---|---|---|---|---|---|---|---|---|---|
Number of Requests | Pages Released | Number of Requests | Pages Released | Number of Requests | Pages Released | Number of Requests | Pages Released | Number of Requests | Pages Released |
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
2.5 Pages re-released informally
Less Than 100 | 100-500 | 501-1000 | 1001-5000 | More Than 5000 | |||||
---|---|---|---|---|---|---|---|---|---|
Number of Requests | Pages | Number of Requests | Pages | Number of Requests | Pages | Number of Requests | Pages | Number of Requests | Pages |
1,332 | 26,002 | 389 | 84,448 | 74 | 51,040 | 17 | 25,020 | 0 | 0 |
Section 3: Applications to the Information Commissioner on Declining to Act on Requests
Type | Number of Requests |
---|---|
Outstanding from previous reporting period | 0 |
Sent during reporting period | 0 |
Total | 0 |
Approved by the Information Commissioner during reporting period | 0 |
Declined by the Information Commissioner during reporting period | 0 |
Withdrawn during reporting period | 0 |
Carried over to next reporting period | 0 |
Section 4: Requests Closed During the Reporting Period
4.1 Disposition and completion time
Disposition of Requests | Completion Time | |||||||
---|---|---|---|---|---|---|---|---|
1 to 15 | 16 to 30 | 31 to 60 | 61 to 120 Days | 121 to 180 Days | 181 to 365 Days | More Than 365 Days | Total | |
All disclosed | 1 | 77 | 38 | 36 | 14 | 10 | 6 | 182 |
Disclosed in part | 2 | 15 | 125 | 157 | 88 | 114 | 152 | 653 |
All exempted | 0 | 1 | 1 | 2 | 0 | 0 | 1 | 5 |
All excluded | 0 | 2 | 1 | 4 | 1 | 2 | 0 | 10 |
No records exist | 5 | 66 | 27 | 23 | 14 | 22 | 7 | 164 |
Request transferred | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 3 |
Request abandoned | 44 | 24 | 12 | 80 | 5 | 6 | 28 | 199 |
Neither confirmed nor denied | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Declined to act with the approval of the Information Commissioner | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Total | 54 | 186 | 204 | 302 | 122 | 154 | 194 | 1,216 |
4.2 Exemptions
Section | Number of Requests |
---|---|
13(1)(a) | 132 |
13(1)(b) | 33 |
13(1)(c) | 3 |
13(1)(d) | 0 |
13(1)(e) | 0 |
14 | 3 |
14(a) | 3 |
14(b) | 3 |
15(1) | 20 |
15(1) - I.A.* | 411 |
15(1) - Def.* | 7 |
15(1) - S.A.* | 33 |
16(1)(a)(i) | 0 |
16(1)(a)(ii) | 0 |
16(1)(a)(iii) | 0 |
16(1)(b) | 0 |
16(1)(c) | 5 |
16(1)(d) | 0 |
16(2) | 97 |
16(2)(a) | 0 |
16(2)(b) | 0 |
16(2)(c) | 27 |
16(3) | 0 |
16.1(1)(a) | 0 |
16.1(1)(b) | 0 |
16.1(1)(c) | 0 |
16.1(1)(d) | 0 |
16.2(1) | 0 |
16.3 | 87 |
16.4(1)(a) | 0 |
16.4(1)(b) | 0 |
16.5 | 0 |
16.6 | 0 |
17 | 17 |
18(a) | 3 |
18(b) | 8 |
18(c) | 0 |
18(d) | 0 |
18.1(1)(a) | 0 |
18.1(1)(b) | 0 |
18.1(1)(c) | 0 |
18.1(1)(d) | 0 |
19(1) | 400 |
20(1)(a) | 4 |
20(1)(b) | 198 |
20(1)(b.1) | 0 |
20(1)(c) | 180 |
20(1)(d) | 8 |
20.1 | 0 |
20.2 | 0 |
20.4 | 0 |
21(1)(a) | 136 |
21(1)(b) | 204 |
21(1)(c) | 149 |
21(1)(d) | 14 |
22 | 11 |
22.1(1) | 0 |
23 | 69 |
23.1 | 0 |
24(1) | 5 |
26 | 0 |
* I.A.: International Affairs; Def.: Defence of Canada; S.A.: Subversive Activities
4.3 Exclusions
Section | Number of Requests |
---|---|
68(a) | 1 |
68(b) | 0 |
68(c) | 0 |
68.1 | 0 |
68.2(a) | 0 |
68.2(b) | 0 |
69(1) | 1 |
69(1)(a) | 10 |
69(1)(b) | 0 |
69(1)(c) | 1 |
69(1)(d) | 5 |
69(1)(e) | 3 |
69(1)(f) | 2 |
69(1)(g) re (a) | 31 |
69(1)(g) re (b) | 1 |
69(1)(g) re (c) | 20 |
69(1)(g) re (d) | 6 |
69(1)(g) re (e) | 10 |
69(1)(g) re (f) | 2 |
69.1(1) | 3 |
4.4 Format of information released
Paper | Electronic | Other | |||
E-record | Data set | Video | Audio | ||
6 | 829 | 0 | 0 | 0 | 0 |
4.5 Complexity
4.5.1 Relevant pages processed and disclosed for paper and e-record formats
Number of Pages Processed | Number of Pages Disclosed | Number of Requests |
---|---|---|
83,370 | 64,622 | 1,049 |
4.5.2 Relevant pages processed per request disposition for paper and e-record formats by size of requests
Disposition | Less Than 100 | 100-500 | 501-1000 | 1001-5000 | More Than 5000 | |||||
---|---|---|---|---|---|---|---|---|---|---|
Number of Requests | Pages Processed | Number of Requests | Pages Processed | Number of Requests | Pages Processed | Number of Requests | Pages Processed | Number of Requests | Pages Processed | |
All disclosed | 169 | 1,948 | 10 | 1829 | 1 | 795 | 2 | 5,698 | 0 | 0 |
Disclosed in part | 512 | 11,293 | 109 | 24,280 | 20 | 14,037 | 12 | 22,778 | 0 | 0 |
All exempted | 4 | 159 | 1 | 135 | 0 | 0 | 0 | 0 | 0 | 0 |
All excluded | 9 | 95 | 1 | 323 | 0 | 0 | 0 | 0 | 0 | 0 |
Request abandoned | 199 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Neither confirmed nor denied | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Declined to act with the approval of the Information Commissioner | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Total | 893 | 13,495 | 121 | 26,567 | 21 | 14,832 | 14 | 28,476 | 0 | 0 |
4.5.3 Relevant minutes processed and disclosed for audio formats
Number of Minutes Processed | Number of Minutes Disclosed | Number of Requests |
---|---|---|
0 | 0 | 0 |
4.5.4 Relevant minutes processed per request disposition for audio formats by size of requests
Disposition | Less Than 60 Minutes Processed | 60 - 120 Minutes Processed | More than 120 Minutes Processed | |||
---|---|---|---|---|---|---|
Number of Requests | Minutes | Number of Requests | Minutes | Number of Requests | Minutes | |
All disclosed | 0 | 0 | 0 | 0 | 0 | 0 |
Disclosed in part | 0 | 0 | 0 | 0 | 0 | 0 |
All exempted | 0 | 0 | 0 | 0 | 0 | 0 |
All excluded | 0 | 0 | 0 | 0 | 0 | 0 |
Request abandoned | 0 | 0 | 0 | 0 | 0 | 0 |
Neither confirmed nor denied | 0 | 0 | 0 | 0 | 0 | 0 |
Declined to act with the approval of the Information Commissioner | 0 | 0 | 0 | 0 | 0 | 0 |
Total | 0 | 0 | 0 | 0 | 0 | 0 |
4.5.5 Relevant minutes processed and disclosed for video formats
Number of Minutes Processed | Number of Minutes Disclosed | Number of Requests |
---|---|---|
0 | 0 | 0 |
4.5.6 Relevant minutes processed per request disposition for video formats by size of requests
Disposition | Less Than 60 Minutes Processed | 60 - 120 Minutes Processed | More than 120 Minutes Processed | |||
---|---|---|---|---|---|---|
Number of Requests | Minutes | Number of Requests | Minutes | Number of Requests | Minutes | |
All disclosed | 0 | 0 | 0 | 0 | 0 | 0 |
Disclosed in part | 0 | 0 | 0 | 0 | 0 | 0 |
All exempted | 0 | 0 | 0 | 0 | 0 | 0 |
All excluded | 0 | 0 | 0 | 0 | 0 | 0 |
Request abandoned | 0 | 0 | 0 | 0 | 0 | 0 |
Neither confirmed nor denied | 0 | 0 | 0 | 0 | 0 | 0 |
Declined to act with the approval of the Information Commissioner | 0 | 0 | 0 | 0 | 0 | 0 |
Total | 0 | 0 | 0 | 0 | 0 | 0 |
4.5.7 Other complexities
Disposition | Consultation Required | Legal Advice Sought | Other | Total |
---|---|---|---|---|
All disclosed | 54 | 0 | 2 | 56 |
Disclosed in part | 309 | 1 | 17 | 327 |
All exempted | 2 | 0 | 0 | 2 |
All excluded | 7 | 0 | 0 | 7 |
Request abandoned | 7 | 0 | 0 | 7 |
Neither confirmed nor denied | 0 | 0 | 0 | 0 |
Declined to act with the approval of the Information Commissioner | 0 | 0 | 0 | 0 |
Total | 379 | 1 | 19 | 399 |
4.6 Closed requests
4.6.1 Requests closed within legislated timelines
- Number of requests closed within legislated timelines: 673
- Percentage of requests closed within legislated timelines: (%) 55.34539474
4.7 Deemed refusals
4.7.1 Reasons for not meeting legislated timelines
Number of requests closed past the legislated timelines | Principal Reason | |||
---|---|---|---|---|
Interference with operations/ Workload | External Consultation | Internal Consultation | Other | |
543 | 210 | 26 | 76 | 231 |
4.7.2 Requests closed beyond legislated timelines (including any extension taken)
Number of days past legislated timelines | Number of requests past legislated timeline where no extension was taken | Number of requests past legislated timeline where an extension was taken | Total |
---|---|---|---|
1 to 15 days | 25 | 32 | 57 |
16 to 30 days | 18 | 25 | 43 |
31 to 60 days | 22 | 31 | 53 |
61 to 120 days | 43 | 57 | 100 |
121 to 180 days | 15 | 27 | 42 |
181 to 365 days | 43 | 49 | 92 |
More than 365 days | 76 | 80 | 156 |
Total | 242 | 301 | 543 |
4.8 Requests for translation
Translation Requests | Accepted | Refused | Total |
---|---|---|---|
English to French | 0 | 0 | 0 |
French to English | 0 | 0 | 0 |
Total | 0 | 0 | 0 |
Section 5: Extensions
5.1 Reasons for extensions and disposition of requests
Disposition of Requests Where an Extension Was Taken | 9(1)(a) | 9(1)(b) | 9(1)(c) | |
---|---|---|---|---|
Section 69 | Other | |||
All disclosed | 9 | 1 | 54 | 2 |
Disclosed in part | 167 | 5 | 392 | 27 |
All exempted | 1 | 0 | 2 | 2 |
All excluded | 2 | 0 | 5 | 0 |
Request abandoned | 96 | 0 | 33 | 2 |
No records exist | 13 | 0 | 20 | 0 |
Declined to act with the approval of the Information Commissioner | 0 | 0 | 0 | 0 |
Total | 288 | 6 | 506 | 33 |
5.2 Length of extensions
Length of Extensions | 9(1)(a) | 9(1)(b) | 9(1)(c) | |
---|---|---|---|---|
Section 69 | Other | |||
30 days or less | 101 | 0 | 97 | 2 |
31 to 60 days | 46 | 2 | 181 | 18 |
61 to 120 days | 39 | 4 | 190 | 8 |
121 to 180 days | 100 | 0 | 32 | 5 |
181 to 365 days | 1 | 0 | 5 | 0 |
365 days or more | 1 | 0 | 1 | 0 |
Total | 288 | 6 | 506 | 33 |
Section 6: Fees
Fee Type | Fee Collected | Fee Waived | Fee Refunded | |||
---|---|---|---|---|---|---|
Number of | Amount | Number of | Amount | Number of | Amount | |
Application | 1,126 | $5,630.00 | 467 | $2,335.00 | 0 | $0.00 |
Other fees | 0 | $0.00 | 0 | $0.00 | 0 | $0.00 |
Total | 1,126 | $5,630.00 | 467 | $2,335.00 | 0 | $0.00 |
Section 7: Consultations Received From Other Institutions and Organizations
7.1 Consultations received from other Government of Canada institutions and other organizations
Consultations | Other Government of Canada Institutions | Number of Pages to Review | Other Organizations | Number of Pages to Review |
---|---|---|---|---|
Received during the reporting period | 368 | 23,327 | 8 | 165 |
Outstanding from the previous reporting period | 451 | 107,372 | 10 | 1,287 |
Total | 819 | 130,699 | 18 | 1,452 |
Closed during the reporting period | 427 | 25,705 | 12 | 1,111 |
Carried over within negotiated timelines | 101 | 9,070 | 1 | 44 |
Carried over beyond negotiated timelines | 291 | 95,924 | 5 | 297 |
7.2 Recommendations and completion time for consultations received from other Government of Canada institutions
Recommendation | Number of Days Required to Complete Consultation Requests | |||||||
---|---|---|---|---|---|---|---|---|
1 to 15 Days | 16 to 30 Days | 31 to 60 Days | 61 to 120 Days | 121 to 180 Days | 181 to 365 Days | More Than 365 Days | Total | |
Disclose entirely | 13 | 29 | 32 | 15 | 27 | 18 | 17 | 151 |
Disclose in part | 9 | 6 | 20 | 34 | 32 | 39 | 72 | 212 |
Exempt entirely | 1 | 0 | 0 | 2 | 3 | 4 | 2 | 12 |
Exclude entirely | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 2 |
Consult other institution | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 1 |
Other | 9 | 5 | 4 | 6 | 4 | 5 | 16 | 49 |
Total | 32 | 40 | 56 | 57 | 66 | 68 | 108 | 427 |
7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada
Recommendation | Number of Days Required to Complete Consultation Requests | |||||||
---|---|---|---|---|---|---|---|---|
1 to 15 Days | 16 to 30 Days | 31 to 60 Days | 61 to 120 Days | 121 to 180 Days | 181 to 365 Days | More Than 365 Days | Total | |
Disclose entirely | 1 | 0 | 0 | 0 | 0 | 1 | 1 | 3 |
Disclose in part | 1 | 0 | 0 | 1 | 1 | 1 | 1 | 5 |
Exempt entirely | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Exclude entirely | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Consult other institution | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Other | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 3 |
Total | 4 | 0 | 1 | 1 | 1 | 2 | 3 | 12 |
Section 8: Completion Time of Consultations on Cabinet Confidences
8.1 Requests with Legal Services
Number of Days | Fewer Than 100 Pages Processed | 100-500 Pages | 501-1000 | 1001-5000 | More Than 5000 | |||||
---|---|---|---|---|---|---|---|---|---|---|
Number of | Pages Disclosed | Number of | Pages Disclosed | Number of | Pages Disclosed | Number of | Pages Disclosed | Number of | Pages Disclosed | |
1 to 15 | 14 | 145 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
16 to 30 | 17 | 238 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
31 to 60 | 10 | 213 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
61 to 120 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
121 to 180 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
181 to 365 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
More than 365 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Total | 41 | 596 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
8.2 Requests with Privy Council Office
Number of Days | Fewer Than 100 Pages Processed | 100-500 Pages | 501-1000 | 1001-5000 | More Than 5000 | |||||
---|---|---|---|---|---|---|---|---|---|---|
Number of | Pages Disclosed | Number of | Pages Disclosed | Number of | Pages Disclosed | Number of | Pages Disclosed | Number of | Pages Disclosed | |
1 to 15 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
16 to 30 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
31 to 60 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
61 to 120 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
121 to 180 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
181 to 365 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
More than 365 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Total | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Section 9: Investigations and Reports of finding
9.1 Investigations
Section 32 Notice of intention to investigate | Subsection 30(5) Ceased to investigate | Section 35 Formal Representations |
---|---|---|
80 | 39 | 0 |
9.2 Investigations and Reports of finding
Section 37(1) Initial Reports | Section 37(2) Final Reports | ||||
---|---|---|---|---|---|
Received | Containing recommendations issued by the Information Commissioner | Containing orders issued by the Information Commissioner | Received | Containing recommendations issued by the Information Commissioner | Containing orders issued by the Information Commissioner |
0 | 0 | 0 | 0 | 0 | 1 |
Section 10: Court Action
10.1 Court actions on complaints
Section 41 | ||||
---|---|---|---|---|
Complainant (1) | Institution (2) | Third Party (3) | Privacy Commissioner (4) | Total |
3 | 0 | 0 | 0 | 3 |
10.2 Court actions on third party notifications under paragraph 28(1)(b)
Section 44 - under paragraph 28(1)(b) |
---|
0 |
Section 11: Resources Related to the Access to Information Act
11.1 Allocated Costs
Expenditures | Amount |
---|---|
Salaries | $2,697,491 |
Overtime | $25,848 |
Goods and Services | $1,457,042 |
| $1,257,132 |
| $199,910 |
Total | $4,180,381 |
11.2 Human Resources
Resources | Person Years Dedicated to Access to Information Activities |
---|---|
Full-time employees | 24.850 |
Part-time and casual employees | 2.900 |
Regional staff | 0.000 |
Consultants and agency personnel | 5.280 |
Students | 0.000 |
Total | 33.030 |
Annex C: ¶¶ÒùÊÓƵ 2022-2023 Supplemental Statistical Report
Supplemental Statistical Report on the Access to Information Act and the Privacy Act
Name of institution: ¶¶ÒùÊÓƵ
Reporting period: 2022-04-01 to 2023-03-31
Section 1: Capacity to Receive Requests under the Access to Information Act and the Privacy Act
1.1 Enter the number of weeks your institution was able to receive ATIP requests through the different channels.
Request Type | Number of Weeks |
---|---|
Able to receive requests by mail | 52 |
Able to receive requests by email | 52 |
Able to receive requests through the digital request service | 52 |
Section 2: Capacity to Process Records under the Access to Information Act and the Privacy Act
2.1 Enter the number of weeks your institution was able to process paper records in different classification levels.
Record Type | No Capacity | Partial Capacity | Full Capacity | Total |
---|---|---|---|---|
Unclassified Paper Records | 0 | 0 | 52 | 52 |
Protected B Paper Records | 0 | 0 | 52 | 52 |
Secret and Top Secret Paper Records | 0 | 0 | 52 | 52 |
2.2 Enter the number of weeks your institution was able to process electronic records in different classification levels.
Record Type | No Capacity | Partial Capacity | Full Capacity | Total |
---|---|---|---|---|
Unclassified Electronic Records | 0 | 0 | 52 | 52 |
Protected B Electronic Records | 0 | 0 | 52 | 52 |
Secret and Top Secret Electronic Records | 0 | 0 | 52 | 52 |
Section 3: Open Requests and Complaints Under the Access to Information Act
3.1 Enter the number of open requests that are outstanding from previous reporting periods.
Fiscal Year Open Requests Were Received | Open Requests that are Within Legislated Timelines as of March 31, 2023 | Open Requests that are Beyond Legislated Timelines as of March 31, 2023 | Total |
---|---|---|---|
Received in 2022-2023 | 424 | 409 | 833 |
Received in 2021-2022 | 58 | 214 | 272 |
Received in 2020-2021 | 0 | 82 | 82 |
Received in 2019-2020 | 3 | 53 | 56 |
Received in 2018-2019 | 2 | 12 | 14 |
Received in 2017-2018 | 0 | 4 | 4 |
Received in 2016-2017 | 1 | 0 | 1 |
Received in 2015-2016 | 0 | 0 | 0 |
Received in 2014-2015 | 0 | 0 | 0 |
Received in 2013-2014 or earlier | 0 | 0 | 0 |
Total | 488 | 774 | 1,262 |
3.2 Enter the number of open complaints with the Information Commissioner of Canada that are outstanding from previous reporting periods.
Fiscal Year Open Complaints Were Received by Institution | Number of Open Complaints |
---|---|
Received in 2022-2023 | 64 |
Received in 2021-2022 | 7 |
Received in 2020-2021 | 6 |
Received in 2019-2020 | 6 |
Received in 2018-2019 | 4 |
Received in 2017-2018 | 2 |
Received in 2016-2017 | 1 |
Received in 2015-2016 | 2 |
Received in 2014-2015 | 0 |
Received in 2013-2014 or earlier | 0 |
Total | 92 |
Section 4: Open Requests and Complaints Under the Privacy Act
4.1 Enter the number of open requests that are outstanding from previous reporting periods.
Fiscal Year Open Requests Were Received | Open Requests that are Within Legislated Timelines as of March 31, 2023 | Open Requests that are Beyond Legislated Timelines as of March 31, 2023 | Total |
---|---|---|---|
Received in 2022-2023 | 14 | 27 | 41 |
Received in 2021-2022 | 0 | 8 | 8 |
Received in 2020-2021 | 0 | 6 | 6 |
Received in 2019-2020 | 0 | 5 | 5 |
Received in 2018-2019 | 0 | 6 | 6 |
Received in 2017-2018 | 0 | 0 | 0 |
Received in 2016-2017 | 0 | 0 | 0 |
Received in 2015-2016 | 0 | 0 | 0 |
Received in 2014-2015 | 0 | 0 | 0 |
Received in 2013-2014 or earlier | 0 | 0 | 0 |
Total | 14 | 52 | 66 |
4.2 Enter the number of open complaints with the Privacy Commissioner of Canada that are outstanding from previous reporting periods.
Fiscal Year Open Complaints Were Received by Institution | Number of Open Complaints |
---|---|
Received in 2022-2023 | 13 |
Received in 2021-2022 | 7 |
Received in 2020-2021 | 1 |
Received in 2019-2020 | 4 |
Received in 2018-2019 | 3 |
Received in 2017-2018 | 2 |
Received in 2016-2017 | 0 |
Received in 2015-2016 | 0 |
Received in 2014-2015 | 0 |
Received in 2013-2014 or earlier | 0 |
Total | 30 |
Section 5: Social Insurance Number
5.1 Has your institution begun a new collection or a new consistent use of the SIN in 2022-2023? No
Section 6: Universal Access under the Privacy Act
6.1 How many requests were received from confirmed foreign nationals outside of Canada in 2022-2023? 0
- Date modified: