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Procedures for the replacement of lost or stolen identity cards

Circular Note No. XDC-1404 of June 26, 2000

Most recent date of change: December 19, 2017

Report of Lost of Identity Card and Appliction for Replacement Form EXT-12 (PDF Version, 1 Mb)^{Footnote *}

The Department of Foreign Affairs, Trade and Development (Office of Protocol) presents its compliments to Their Excellencies the Heads of Diplomatic Missions and notified Chargés d’affaires, a.i. accredited to Canada, Heads of International Organizations and other Special Representative Offices established in Canada and has the honour to clarify the process of reporting a lost or stolen identity card.

The Department wishes to advise that accredited personnel are required to report the loss or theft of an identity card to the Department’s Office of Protocol as soon as possible, thus minimizing risks of abuse of privileges and immunities by persons who are not entitled to them. The issued by the Department is the matching document to the acceptance which is placed in the passport. 

When reporting the loss or theft of an identity card, the mission, organization of special office must submit the following:

• A note or letter seeking a replacement of identity card; and
• The Report of Lost of Identity Card (Form EXT-12) completed and signed by the head of mission, organization or special office.

The processing of an application for a new identity card takes up between 15 and 20 working days.

The Department of Foreign Affairs, Trade and Development (Office of Protocol) avails itself of this opportunity to renew to Their Excellencies the Heads of Diplomatic Missions and notified Chargés d’affaires, a.i. accredited to Canada, Heads of International Organizations and other Special Representative Offices established in Canada the assurances of its highest consideration.

OTTAWA, June 26, 2000