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Annual Report to Parliament on the Administration of the Access to Information Act 2021-2022

Table of contents

Introduction

We are pleased to table the Annual Report to Parliament on the administration of the Access to Information Act (the Act) for fiscal year 2021-2022, as required under section 94 of the Act. ¶¶ÒùÊÓƵ is not reporting on behalf of wholly owned subsidiaries or non-operational institutions.

This report is also prepared and tabled in accordance with section 20 of the Service Fees Act.

NOTE: The Department is referred to in this report as ¶¶ÒùÊÓƵ. Its legal name, however, remains the Department of Foreign Affairs, Trade and Development, as set out in the Department of Foreign Affairs, Trade and Development Act.

Purpose of the Access to Information Act

The purpose of the Access to Information Act is to enhance the accountability and transparency of federal institutions in order to promote an open and democratic society and to enable public debate on the conduct of those institutions.

Part 1 of the Access to information Act extends the present laws of Canada to provide a right of access to information in records under the control of a government institution in accordance with the principals that government information should be available to the public, that necessary exceptions to the right of access should be limited and specific and that decisions on the disclosure of government information should be reviewed independently of government; and decision on the disclosure of government information should be reviewed independently of government.

Part 2 of the Access to information Act sets out requirements for the proactive publication of information.

Mandate of the Institution

¶¶ÒùÊÓƵ, under the leadership of the Minister of Foreign Affairs; the Minister of International Trade, Export Promotion, Small Business and Economic Development; and the Minister of International Development and Minister responsible for the Pacific Economic Development Agency of Canada, is responsible for advancing Canada’s international relations, including:

¶¶ÒùÊÓƵ manages Canada’s diplomatic and consular relations with foreign governments and international organizations, engaging and influencing international players to advance Canada’s political, legal and economic interests, including poverty reduction, the empowerment of women and girls, the promotion of a rules-based international order, international peace and security, human rights, inclusive and accountable governance, peaceful pluralism, inclusion and respect for diversity, and environmental sustainability.

To eradicate global poverty and to contribute to a more peaceful, prosperous and inclusive world, the Department manages the majority of Canada’s international assistance. The Department also leads coordinated Canadian responses to crises and natural disasters abroad, including the provision of needs-based humanitarian assistance.

¶¶ÒùÊÓƵ also manages Canada’s international platform—a global network of missions in approximately 110 countries that supports the international work of the department and partner departments, agencies and co-locators.

To improve and maintain market access for Canadian businesses, ¶¶ÒùÊÓƵ leads the negotiation of bilateral, plurilateral and multilateral trade agreements, the administration of export and import controls, as well as the management of international trade disputes. The Department also provides advice and services to help Canadian businesses succeed abroad and attract foreign direct investment to Canada, and supports international innovation, science and technology.

The Department delivers consular services and provides travel information to Canadians.

It also supports global peace and stability and addresses international security threats such as terrorism, transnational organized crime and the proliferation of weapons and materials of mass destruction.

The Department helps ensure Canada’s strong and sustained engagement in La Francophonie’s various institutions, in particular l’Organisation internationale de la Francophonie (OIF). It works with member states and governments of the Organisation to better define its core mandate, improve its functioning and transparency, and increase its impact.

¶¶ÒùÊÓƵ develops and implements policy and programming based on analysis of available evidence, including through consultation and engagement with Canadians and international stakeholders. The Department is responsible for fostering the development of international law and its applications in Canada’s foreign relations.

The department’s legal responsibilities are detailed in the 2013 .

For more information on the ministers’ mandated commitments, see the .

Organizational Structure

The Access to Information and Privacy Protection (ATIP) Division is responsible for the administration of the Act, including the processing of requests and consultations. The Director of the ATIP Division reports to the Corporate Secretary, who in turn reports to the Deputy Minister of Foreign Affairs.

In 2021-2022, the ATIP Division had 69 Full-Time Equivalent (FTE) positions to fulfill the Department’s obligations under both the Access to Information Act and the Privacy Act. During the fiscal year, the ATIP Division was able to fill, on average, 41 of those 69 positions and was also able to rely on the services of up to seven ATIP consultants.

The division’s staffing structure consists of 1 Director, 5 Deputy Directors, 1 Manager, 8 Team Leaders, 45 ATIP Analysts, 1 ATIP Systems Analyst, 3 Business Analysts, 4 ATIP Clerks and 1 Administrative Assistant, who all have adopted to a hybrid working model. All these employees are working from home and at Headquarters, 125 Sussex Drive. ¶¶ÒùÊÓƵ did not have any regional ATIP staff. 

The division is organized into 9 teams in order to fulfill its Access to Information and Privacy responsibilities. 

During the fiscal year 2021-2022, ¶¶ÒùÊÓƵ didn’t have any service agreement pursuant to section 73.1 of the Privacy Act.

Delegation Order

Consistent with Section 95 of the Access to Information Act, the Minister’s authority is delegated to the Deputy Ministers, to the Corporate Secretary, to the Director of the ATIP Division, and to the Deputy Directors of the ATIP Division.

A copy of ¶¶ÒùÊÓƵ’s signed Delegation Order is provided in Annex A.

Performance 2021-2022

Number of Requests

In 2021-2022, the Department received 1034 new requests for information under the Access to Information Act, an increase of 37% compared to the 2020-2021 fiscal year and a decrease of 11% compared to the average of the previous three reporting periods. A total of 905 requests were carried over into this reporting period; 561 requests outstanding from the previous reporting period and 344 outstanding from more than one reporting period, for a total of 1939 active requests.

During the same reporting period, 1054 requests were completed, an increase of 103% compared to the 2020-2021 fiscal year and of 4% compared to the average of the previous three reporting periods. The rise in the number of completed requests, compared to 2020-2021, reflects a gradual normalization of access to the workplace that followed the first year of the pandemic, during which time in office access was severely constrained.

Text version
Access to Information Requests2018-20192019-20202020-20212021-2022
Received130814607541034
Completed124512695201054

The carry-over of active files at the end of fiscal year 2021-2022 was 885.

Active Requests Outstanding from Previous Reporting Periods

At the end of reporting period, 45% of ¶¶ÒùÊÓƵ’s outstanding requests from previous reporting period were still on time.

 2016-20172017-20182018-20192019-20202020-20212021-2022Total
Active 3426103159590885
On time20342391402
Late142399157199483

Extensions

During the reporting period, the Department took extensions on 561 out of the 1054 requests it closed. The reasons for extension include 274 extensions taken under section 9(1)(a) for interference with operations, 260 extensions were invoked under section 9(1)(b) for required consultations, and 27 extensions were taken under section 9(1)(c) for third party consultations.

Compliance Rate

The Department’s compliance rate in 2021-2022 (i.e. the percentage of Access to Information requests that were responded to within deadline required under the Act) was 43%. This means that 57% of Access to Information requests received a response beyond the deadline. The compliance rate for the reporting period increased by 24 percentage points compared to the previous reporting period.

Text version
Compliance Rate2018-20192019-20202020-20212021-2022
Percentage66%77%18%43%

Completion Time

During the reporting period, the Department was able to close a total of 137 requests in 15 days or less (13%), 133 requests within 16-30 days (13%), 97 requests within 31-60 days (9%), 126 requests within 61-120 days (12%), 67 requests within 121-180 days (6%), 192 requests within 181-365 days (18%), and 302 requests took over 365 days to complete (29%).

Text version

Completion Time

This pie graph illustrates the percentage of requests that were completed during the reporting period within the following timeframes: 1 to 15 days (13%), 16 to 30 days (13%), 31 to 60 days (9%), 61 to 120 days (12%), 121 to 180 days (6%), 181 to 365 days (18%), and over 365 days (29%).

Disposition of Completed Requests

Of the 1054 Access to Information requests closed in the 2021-2022 fiscal year, 189 were all disclosed (17.93%), 489 were disclosed in part (46.39%), 7 were all exempted (0.66%), 4 were all excluded (0.38%), 112 had no records in existence (10.63%), 3 were transferred (0.28%), 248 were abandoned (23.53%), and 2 were neither confirmed nor denied (0.19%).

Text version

Disposition of Completed Requests

This pie graph illustrates the percentage of requests that were completed during the reporting period with the following dispositions: All Disclosed (17.93%), Disclosed in Part (46.39%), All Exempted (0.66%), All Excluded (0.38%), No records exist (10.63%), Request transferred (0.28%), Request abandoned (23.53%), and Neither confirmed nor denied (0.19%).

Consultations from Other Institutions

Given its mandate and various responsibilities at the international level, the Department played a key role under the Act on behalf of other institutions of the Government of Canada. Specifically, the Department consulted foreign governments and organizations on behalf of other federal government institutions when the latter needed to determine whether they could release records that originated abroad.

During the reporting period the Department received 360 consultations from other government institutions, comprising over 17,468 pages, as well as 10 requests from other organizations comprising 421 pages. The Department closed 365 consultation requests and reviewed 19,027 pages as a result.

Of the consultation requests closed this fiscal year, 8 requests were closed in 15 days or less (2%), 20 requests within 16-30 days (5%), 32 requests within 31-60 days (9%), 75 requests within 61-120 days (21%), 50 requests within 121-180 days (14%), 81 requests within 181-365 days (22%), and 99 requests took over 365 days to complete (27%).

Number of Days TakenNumber of Requests ClosedPercentage
1-15 days82%
16-30 days205%
31-60 days329%
61-120 days7521%
121-180 days5014%
181-365 days8122%
365+ days9927%

Staffing

In 2021-2022, the division had approximately 40 Full-Time Equivalent (FTE) positions working on Access to Information requests. This represented a 13% decrease from the previous reporting period.

Text version
Access to Information Total Human Resources in FTE2018-20192019-20202020-20212021-2022
Total49.9749.0345.6240.44

Training and Awareness

The ATIP Division continues to develop tools, guidance and training to ATIP Analysts, ATIP Liaison Officers and subject matter experts across ¶¶ÒùÊÓƵ.

This fiscal year, the ATIP Division hired a consultant to deliver a course entitled Introduction to the Access to Information Act and the Privacy Act. The course took a total of 4 mornings; one session was delivered in English (December 2021) and one session was delivered in French (February 2022). A total of 28 ATIP Analysts successfully completed this course.

Again this fiscal year, the ATIP Division benefited from its Professional Development Program (PDP), which allows the Department to train and promote its ATIP Analysts from junior (PM-01) to senior (PM-04) levels. This long standing program continues to be very successful in addressing recruitment, retention and succession planning issues. The majority of the employees working in the ATIP Division are already part of the PDP and are subject to move to the next level once they meet the required objectives. The PDP is in place to build a more robust ATIP capacity within ¶¶ÒùÊÓƵ by “growing its own” ATIP Analysts, thereby addressing the shortage of ATIP Analysts across the federal ATIP Community. In 2021, the ATIP Division amended the ATIP Professional Development Program to include staffing positions at the PM-05 level.

The ATIP Division also participated in the Blended Learning Program for Administrative/Executive Assistance at Headquarters, which provided 42 participants with privacy awareness training as well as an overview of their obligations vis-à-vis the Access to Information Act. In January 2022, a comprehensive training session on the importance of privacy was given to the Department’s Corporate Planning, Finance and Information Technology Branch (338 participants).

The ATIP Division continues to offer training at the divisional level in order to address the specific business and operational needs of the individual groups within the department. Additionally, the ATIP Division frequently engaged informal individual training as immediate needs manifested themselves. During the 2021-2022 fiscal year, the ATIP Division provided a one-hour session entitled ATIP for Liaison Officers to 85 participants and also provided a one-hour session entitled ATIP for Reviewing Officers to 55 participants.

In addition, during the reporting period 70 employees successfully completed an online interactive ATIP awareness tutorial, developed in collaboration with the Canadian Foreign Service Institute (CFSI).

Policies, Guidelines, Procedures and Initiatives

Backlog Strategy

Since September 2021, the ATIP Division at ¶¶ÒùÊÓƵ has deployed the Backlog Reduction Strategy. A dedicated Backlog Reduction Team composed of experienced consultants was set up with its own Team Leader (also a consultant with considerable experience) and an experienced Deputy Director who was assigned to supervise that team. Consultants were previously embedded in various operation teams; while they were processing current complex files, backlog files were not their sole focus. Setting up a centralized structure allowed the ATIP Division to ensure proper resources were dedicated to backlog reduction.

Other key elements of the Backlog Reduction Strategy were:

Software Access on Unclassified System

During the fiscal year, the ATIP Division successfully implemented a new IM/IT solution, adding another version of the processing software (Access Pro Suite) previously housed solely on the classified network onto the unclassified network. This allowed employees to process unclassified files from home; the ¶¶ÒùÊÓƵ ATIP office was among the first institutions to fully implement a hybrid workplace model.

Hybrid Workplace

The ATIP Division adopted a hybrid workplace during the fiscal year of 2021-2022. Employees working for the ATIP Division work a minimum of 2 days a week in the office. Depending on the position held and work requirements, some employees are working in office full-time. The ATIP Division offers flexible work arrangements, but puts operational needs at the forefront of its work arrangements.

HR Strategies

Prior to implementing the hybrid office model, the ATIP Division had difficulty competing against other institutions that had the ability to offer full-time work from home arrangements; employee retention during this fiscal year proved challenging. Although the ATIP Division continues to face HR challenges, there have been recent successes and the division has on-boarded 15 new employees. Staffing strategies included hiring a new Deputy Director within the division to manage upcoming staffing processes at multiple levels. The ATIP Division also participated in the ATIP Community Development Office, a TBS led staffing initiative. Furthermore, the ATIP Division also expanded its Professional Developmental Program at the PM-05 level. 

These initiatives have aided in the ATIP Division’s successes in the 2021-2022 fiscal year.

Summary of Key Issues and Actions Taken on Complaints

During fiscal year 2021-2022, 58 complaints were made to the Office of the Information Commissioner of Canada regarding Access to Information requests to the Department. The reasons for the complaints were as follows:

Reason for ComplaintNumber of Complaints
Delay40
Miscellaneous15
Refusal – Exemptions3

Over the course of the reporting period, 66 complaints against the Department were closed. The findings on closed complaints were as follows:

Complaint FindingsNumber of Complaints
Discontinued4
Not Well-Founded5
Well-Founded42
Resolved15

The ATIP Division continued to operate a dedicated team to manage complaints from the Office of the Information Commissioner (OIC). This team serves as the primary point of contact between ¶¶ÒùÊÓƵ and the OIC; the team continues to work closely and collaboratively to strengthen relationships and improve ¶¶ÒùÊÓƵ’s ATIP program performance.

Active Complaints Outstanding from Previous Reporting Periods

 2015-2016 or earlier2016-20172017-20182018-20192019-20202020-20212021-2022Total
Active 1333415161872

Judicial Review

On July 18, 2019, an Application for Judicial Review under Section 41 of the Access to Information Act was filed with the Federal Court of Canada (T-1170-19 IMAI, Shin v. HMQ in the right of Canada as represented by the Minister of Foreign Affairs). The Federal Court rendered its decision on December 29, 2021 in favour of the Crown.

On March 1, 2022, an Application for Judicial Review under Section 41 of the Access to Information Act was filed with the Federal Court of Canada (T-499-22 MATAS, Sylvie v. Affaires mondiales Canada). The review was still before the Federal Court at the end of the reporting period.

Monitoring Compliance

The Department continues to use the same tools to help ensure timely processing of ATIP requests.

The ATIP Division prepares and distributes to management, a weekly statistics report which tracks the number of requests received and closed, as well as any emerging trends and performance statistics. The report also allows for comparison of workload and completion rates in relation to the previous year in order to identify changes in ATIP processing.

Additionally, an active tasking report is generated and posted to the intranet weekly to identify all current active taskings within the Department. This report is available for all offices of primary interest to view and lists all open taskings by bureau, highlighting late files.

Finally, every week a report is shared within the Department that includes summaries of upcoming Access to Information requests soon to be disclosed and the proposed packages available for review.

Fees and Costs

The Service Fees Act requires a responsible authority to report annually to Parliament on the fees collected by the institution.

With respect to fees collected under the Access to Information Act, the information below is reported in accordance with the requirements of section 20 of the Service Fees Act.

Enabling authority: Access to Information Act
Fee payable: $5.00 application fee is the only fee charged for an ATI request
Total Revenue: $4,390

Fees waived: In order to address requests that may produce a high volume of records, pertain to multiple subjects, or may result in a duplication of efforts, the Department separates pre-existing requests and waives additional application fees. In 2021-2022, the Department waived $780 for 156 requests.

In accordance with the Interim Directive on the Administration of the Access to Information Act, issued on May 5, 2016, and the changes to the Access to Information Act that came into force on June 21, 2019, ¶¶ÒùÊÓƵ waived all fees prescribed by the Act and Regulation, other than the $5 application fee set out in paragraph 7(1)(a) of the Regulations.

The total cost of administering the Access to Information Act in fiscal year 2021-2022 was $4,198,873. These costs are comprised of $2,840,272 in salaries and overtime, as well as operating costs totaling $1,358,601, which includes $1,162,105 in professional service contracts.

Annex A: Designation Order

Text version

Access to Information Act Designation Order

The Minister of Foreign Affairs, pursuant to section 73 of the Access to Information Act, hereby designates the persons holding the positions set out in the schedule hereto, or the persons acting in those positions, to exercise the powers and perform the duties and functions of the Minister of Foreign Affairs as the head of a Government institution under the sections of the Act set out after each position in the schedule. This designation replaces the designation dated October 2, 2009.

Schedule

Position

  1. Deputy Minister of Foreign Affairs (all sections)
  2. Deputy Minister for International Trade (all sections)
  3. Deputy Minister for International Development (all sections)
  4. Associate Deputy Minister of Foreign Affairs (all sections)
  5. Director General, Corporate Secretariat (all sections)
  6. Director, Access to Information and Privacy Protection Division (all sections)
  7. Deputy Directors, Access to Information and Privacy Protection Division (all sections)

The Honourable Chrystia Freeland, P.C., M.P.
Ottawa, July 4, 2017

Annex B: ¶¶ÒùÊÓƵ 2021-2022 Statistical Report

Statistical Report on the Access to Information Act

Name of institution: ¶¶ÒùÊÓƵ

Reporting period: 2021-04-01 to 2022-03-31

Section 1: Requests Under the Access to Information Act

1.1 Number of requests

 Number of Requests
Received during reporting period1034
Outstanding from previous reporting periods905
  Outstanding from previous reporting period561
  Outstanding from more than one reporting period344
Total1939
Closed during reporting period1054
Carried over to next reporting period885
  Carried over within legislated timeline398
  Carried over beyond legislated timeline487

1.2 Sources of requests

SourceNumber of Requests
Media416
Academia100
Business (private sector)32
Organization15
Public209
Decline to Identify262
Total1034

1.3 Channels of requests

SourceNumber of Requests
Online689
E-mail341
Mail4
In person0
Phone0
Fax0
Total1034

Section 2: Informal requests

2.1 Number of informal requests

 Number of Requests
Received during reporting period248
Outstanding from previous reporting periods118
   Outstanding from previous reporting period114
   Outstanding from more than one reporting4
Total366
Closed during reporting period360
Carried over to next reporting period6

2.2 Channels of informal requests

SourceNumber of Requests
Online215
E-mail30
Mail2
In person0
Phone1
Fax0
Total248

2.3 Completion time of informal requests

Completion Time
1 to 15 Days16 to 30 Days31 to 60 Days61 to 120 Days121 to 180 Days181 to 365 DaysMore Than 365 DaysTotal
16951224721491360

2.4 Pages released informally

Less Than 100
Pages Released
100-500
Pages Released
501-1000
Pages Released
1001-5000
Pages Released
More Than 5000
Pages Released
Number of RequestsPages ReleasedNumber of RequestsPages ReleasedNumber of RequestsPages ReleasedNumber of RequestsPages ReleasedNumber of RequestsPages Released
0000000000

2.5 Pages re-released informally

Less Than 100
Pages Released
100-500
Pages Released
501-1000
Pages Released
1001-5000
Pages Released
More Than 5000
Pages Released
Number of RequestsPages ReleasedNumber of RequestsPages ReleasedNumber of RequestsPages ReleasedNumber of RequestsPages ReleasedNumber of RequestsPages Released
26761217717340964877842700

Section 3: Applications to the Information Commissioner on Declining to Act on Requests

 Number of Requests
Outstanding from previous reporting period0
Sent during reporting period0
Total0
Approved by the Information Commissioner during reporting period 0
Declined by the Information Commissioner during reporting period 0
Withdrawn during reporting period0
Carried over to next reporting period0

Section 4: Requests Closed During the Reporting Period 

4.1 Disposition and completion time

Disposition of RequestsCompletion Time
1 to 15 Days16 to 30 Days31 to 60 Days61 to 120 Days121 to 180 Days181 to 365 DaysMore Than 365 DaysTotal
All disclosed2533820123727189
Disclosed in part422348038105206489
All exempted01012127
All excluded00001214
No records exist232151972413112
Request transferred21000003
Request abandoned1262310672353248
Neither confirmed nor denied11000002
Declined to act with the approval of the Information Commissioner00000000
Total13713397126671923021054

4.2 Exemptions 

SectionNumber of Requests
13(1)(a)104
13(1)(b)22
13(1)(c)8
13(1)(d)1
13(1)(e)0
145
14(a)4
14(b)3
15(1)21
15(1) - I.A.*315
15(1) - Def.*17
15(1) - S.A.*60
16(1)(a)(i)0
16(1)(a)(ii)0
16(1)(a)(iii)0
16(1)(b)1
16(1)(c)13
16(1)(d)0
16(2)28
16(2)(a)1
16(2)(b)0
16(2)(c)50
16(3)0
16.1(1)(a)1
16.1(1)(b)0
16.1(1)(c)1
16.1(1)(d)0
16.2(1)0
16.30
16.4(1)(a)0
16.4(1)(b)0
16.53
16.62
174
18(a)5
18(b)11
18(c)0
18(d)1
18.1(1)(a)0
18.1(1)(b)2
18.1(1)(c)0
18.1(1)(d)0
19(1)320
20(1)(a)6
20(1)(b)93
20(1)(b.1)0
20(1)(c)105
20(1)(d)13
20.10
20.20
20.40
21(1)(a)130
21(1)(b)187
21(1)(c)27
21(1)(d)10
224
22.1(1)0
2365
23.115
24(1)5
260

* I.A.: International Affairs
Def.: Defence of Canada
S.A.: Subversive Activities

4.3 Exclusions 

SectionNumber of Requests
68(a)8
68(b)1
68(c)0
68.10
68.2(a)0
68.2(b)0
69(1)0
69(1)(a)8
69(1)(b)0
69(1)(c)1
69(1)(d)2
69(1)(e)3
69(1)(f)1
69(1)(g) re (a)37
69(1)(g) re (b)0
69(1)(g) re (c)19
69(1)(g) re (d)11
69(1)(g) re (e)13
69(1)(g) re (f)2
69.1(1)0

4.4 Format of information released

PaperElectronicOther
E-recordData setVideoAudio
146640000

4.5 Complexity

4.5.1 Relevant pages processed and disclosed for paper and e-record formats

Number of Pages ProcessedNumber of Pages DisclosedNumber of Requests
6806755062939

4.5.2 Relevant pages processed per request disposition for paper and e-record formats by size of requests

DispositionLess Than 100 Pages Processed101-500 Pages Processed501-1000 Pages Processed1001-5000 Pages ProcessedMore Than 5000 Pages Processed
Number of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages Disclosed
All disclosed180145881644001109600
Disclosed in part354752110926025191285371692600
All exempted62651206000000
All excluded47300000000
Request abandoned 248000000000
Neither confirmed nor denied2000000000
Declined to act with the approval of the Information Commissioner0000000000
Total794931711827875191285381802200

4.5.3 Relevant minutes processed and disclosed for audio formats

Number of Minutes ProcessedNumber of Minutes DisclosedNumber of Requests
000

4.5.4 Relevant minutes processed per request disposition for audio formats by size of requests

DispositionLess Than 60 Minutes Processed60 - 120 Minutes ProcessedMore than 120 Minutes Processed
Number of RequestsMinutes ProcessedNumber of RequestsPages DisclosedNumber of RequestsMinutes Processed
All disclosed000000
Disclosed in part000000
All exempted000000
All excluded000000
Request abandoned 000000
Neither confirmed nor denied000000
Declined to act with the approval of the Information Commissioner000000
Total000000

4.5.5 Relevant minutes processed and disclosed for video formats

Number of Minutes ProcessedNumber of Minutes DisclosedNumber of Requests
000

4.5.6 Relevant minutes processed per request disposition for video formats by size of requests

DispositionLess Than 60 Minutes Processed60 - 120 Minutes ProcessedMore than 120 Minutes Processed
Number of RequestsMinutes ProcessedNumber of RequestsPages DisclosedNumber of RequestsMinutes Processed
All disclosed000000
Disclosed in part000000
All exempted000000
All excluded000000
Request abandoned000000
Neither confirmed nor denied000000
Declined to act with the approval of the Information Commissioner000000
Total000000

4.5.7 Other complexities

DispositionConsultation RequiredLegal Advice SoughtOtherTotal
All disclosed8008
Disclosed in part950297
All exempted2002
All excluded1001
Request abandoned5005
Neither confirmed nor denied0000
Declined to act with the approval of the Information Commissioner0000
Total11102113

4.6 Closed requests

4.6.1 Requests closed within legislated timelines

 Requests closed within legislated timelines
Number of requests closed within legislated timelines451
Percentage of requests closed within legislated timelines (%)42.78937381

4.7 Deemed refusals

4.7.1 Reasons for not meeting legislated timelines

Number of requests closed past the legislated timelinesPrincipal Reason
Interference with operations/ WorkloadExternal ConsultationInternal ConsultationOther
6031952133354

4.7.2 Requests closed beyond legislated timelines (including any extension taken)

Number of days past legislated timelinesNumber of requests past legislated timeline where no extension was takenNumber of requests past legislated timeline where an extension was takenTotal
1 to 15 days161733
16 to 30 days131124
31 to 60 days181331
61 to 120 days251035
121  to 180 days261642
181 to 365 days14645191
More than 365 days15394247
Total397206603

4.8 Requests for translation

Translation RequestsAcceptedRefusedTotal
English to French 000
French to English 000
Total000

Section 5: Extensions

5.1 Reasons for extensions and disposition of requests

Disposition of Requests Where an Extension Was Taken9(1)(a)
Interference With Operations/ Workload
9(1)(b)
Consultation
9(1)(c)
Third-Party Notice
Section 69Other
All disclosed3214252
Disclosed in part194217920
All exempted2020
All excluded1020
Request abandoned18080
No records exist270285
Declined to act with the approval of the Information Commissioner0000
Total2741624427

5.2 Length of extensions

Length of Extensions9(1)(a)
Interference With Operations/ Workload
9(1)(b)
Consultation
9(1)(c)
Third-Party Notice
Section 69Other
30 days or less10414422
31 to 60 days9025716
61 to 120 days550958
121 to 180 days190340
181 to 365 days50121
365 days or more1040
Total2741624427

Section 6: Fees

Fee TypeFee CollectedFee WaivedFee Refunded
Number of RequestsAmountNumber of RequestsAmountNumber of RequestsAmount
Application878$4,390.00156$780.000$0.00
Other fees 0$0.000$0.000$0.00
Total878$4,390.00156$780.000$0.00

Section 7: Consultations Received from Other Institutions and Organizations

7.1 Consultations received from other Government of Canada institutions and other organizations

ConsultationsOther Government of Canada InstitutionsNumber of Pages to ReviewOther OrganizationsNumber of Pages to Review
Received during the reporting period3601746810421
Outstanding from the previous reporting period445108602111195
Total805126070211616
Closed during the reporting period3541869811329
Carried over within negotiated timelines101660981098
Carried over beyond negotiated timelines3501007632189

7.2 Recommendations and completion time for consultations received from other Government of Canada institutions

RecommendationNumber of Days Required to Complete Consultation Requests
1 to 15 Days16 to 30 Days31 to 60 Days61 to 120 Days121  to 180 Days181 to 365 DaysMore Than 365 DaysTotal
Disclose entirely3132450283632186
Disclose in part14513123339107
Exempt entirely00110013
Exclude entirely00000011
Consult other institution00000000
Other43187102457
Total8203172477997354

7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada

RecommendationNumber of Days Required to Complete Consultation Requests
1 to 15 Days16 to 30 Days31 to 60 Days61 to 120 Days121  to 180 Days181 to 365 DaysMore Than 365 DaysTotal
Disclose entirely00030227
Disclose in part00103004
Exempt entirely00000000
Exclude entirely00000000
Consult other institution00000000
Other00000000
Total001332211

Section 8: Completion Time of Consultations on Cabinet Confidences

8.1 Requests with Legal Services

Number of DaysFewer Than 100 Pages Processed101-500 Pages Processed501-1000 Pages Processed1001-5000 Pages ProcessedMore Than 5000 Pages Processed
Number of RequestsPages DisclosedNumber of RequestPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages Disclosed
1 to 15121412275000000
16 to 3017140329000000
31 to 6045700000000
61 to 12015800000000
121 to 1800000000000
181 to 3651600000000
More than 3650000000000
Total354025304000000

8.2 Requests with Privy Council Office

Number of DaysFewer Than 100 Pages Processed101-500 Pages Processed501-1000 Pages Processed1001-5000 Pages ProcessedMore Than 5000 Pages Processed
Number of RequestsPages DisclosedNumber of RequestPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages Disclosed
1 to 150000000000
16 to 300000000000
31 to 600000000000
61 to 1200000000000
121 to 1800000000000
181 to 3650000000000
More than 3650000000000
Total0000000000

Section 9: Investigations and Reports of finding

9.1 Investigations

Section 32 Notice of intention to investigateSubsection 30(5) Ceased to investigateSection 35  Formal Representations
58543

9.2 Investigations and Reports of finding

Section 37(1) Initial ReportsSection 37(2) Final Reports
 ReceivedContaining recommendations issued by the Information CommissionerContaining orders issued by the Information Commissioner ReceivedContaining recommendations issued by the Information CommissionerContaining orders issued by the Information Commissioner
0001239

Section 10: Court Action

10.1 Court actions on complaints

Section 41 
Complainant (1)Institution (2)Third Party (3)Privacy Commissioner (4)Total
00000

10.2 Court actions on third party notifications under paragraph 28(1)(b)

Section 44 - under paragraph 28(1)(b)
0

Section 11: Resources Related to the Access to Information Act

11.1 Allocated Costs

ExpendituresAmount
Salaries $2,829,188
Overtime$11,084
Goods and Services$1,358,601
  Professional services contracts$1,162,105
  Other$196,496
Total$4,198,873

11.2 Human Resources

ResourcesPerson Years Dedicated to Access to Information Activities 
Full-time employees32.594
Part-time and casual employees3.612
Regional staff0.000
Consultants and agency personnel4.231
Students0.000
Total40.437

Annex C: ¶¶ÒùÊÓƵ 2021-2022 Supplemental Statistical Report

Supplemental Statistical Report on the Access to Information Act and the Privacy Act

Name of institution: ¶¶ÒùÊÓƵ

Reporting period: 2021-04-01 to 2022-03-31

Section 1: Capacity to Receive Requests under the Access to Information Act and the Privacy Act

Enter the number of weeks your institution was able to receive ATIP requests through the different channels.

 Number of Weeks
Able to receive requests by mail52
Able to receive requests by email52
Able to receive requests through the digital request service52

Section 2: Capacity to Process Records under the Access to Information Act and the Privacy Act

2.1 Enter the number of weeks your institution was able to process paper records in different classification levels.

 No CapacityPartial CapacityFull CapacityTotal
Unclassified Paper Records005252
Protected B Paper Records005252
Secret and Top Secret Paper Records005252

2.2 Enter the number of weeks your institution was able to process electronic records in different classification levels.

 No CapacityPartial CapacityFull CapacityTotal
Unclassified Electronic Records005252
Protected B Electronic Records005252
Secret and Top Secret Electronic Records005252

Section 3: Open Requests and Complaints Under the Access to Information Act

3.1 Enter the number of open requests that are outstanding from previous reporting periods.

Fiscal Year Open Requests Were ReceivedOpen Requests that are Within Legislated Timelines as of March 31, 2022Open Requests that are Beyond Legislated Timelines as of March 31, 2022Total
Received in 2021-2022391199590
Received in 2020-20212157159
Received in 2019-2020499103
Received in 2018-201932326
Received in 2017-2018044
Received in 2016-2017213
Received in 2015-2016 or earlier000
Total402483885

3.2 Enter the number of open complaints with the Information Commissioner of Canada that are outstanding from previous reporting periods.

Fiscal Year Open Complaints Were Received by InstitutionNumber of Open Complaints
Received in 2021-202218
Received in 2020-202116
Received in 2019-202015
Received in 2018-20194
Received in 2017-20183
Received in 2016-20173
Received in 2015-2016 or earlier13
Total72

Section 4: Open Requests and Complaints Under the Privacy Act

4.1 Enter the number of open requests that are outstanding from previous reporting periods.

Fiscal Year Open Requests Were ReceivedOpen Requests that are Within Legislated Timelines as of March 31, 2022Open Requests that are Beyond Legislated Timelines as of March 31, 2022Total
Received in 2021-2022311748
Received in 2020-2021099
Received in 2019-2020077
Received in 2018-2019066
Received in 2017-2018000
Received in 2016-2017011
Received in 2015-2016 or earlier011
Total314172

4.2 Enter the number of open complaints with the Privacy Commissioner of Canada that are outstanding from previous reporting periods.

Fiscal Year Open Complaints Were Received by InstitutionNumber of Open Complaints
Received in 2021-20227
Received in 2020-20212
Received in 2019-20204
Received in 2018-20194
Received in 2017-20181
Received in 2016-20170
Received in 2015-2016 or earlier0
Total18

Section 5: Social Insurance Number (SIN)

Did your institution receive authority for a new collection or new consistent use of the SIN in 2021-2022?No
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