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Annual Report to Parliament on the Administration of the Access to Information Act 2021-2022
Table of contents
- Introduction
- Organizational Structure
- Delegation Order
- Performance 2021-2022
- Training and Awareness
- Policies, Guidelines, Procedures and Initiatives
- Summary of Key Issues and Actions Taken on Complaints
- Monitoring Compliance
- Fees and Costs
- Annex A: Designation Order
- Annex B: ¶¶ÒùÊÓƵ 2021-2022 Statistical Report
- Annex C: ¶¶ÒùÊÓƵ 2021-2022 Supplemental Statistical Report
Introduction
We are pleased to table the Annual Report to Parliament on the administration of the Access to Information Act (the Act) for fiscal year 2021-2022, as required under section 94 of the Act. ¶¶ÒùÊÓƵ is not reporting on behalf of wholly owned subsidiaries or non-operational institutions.
This report is also prepared and tabled in accordance with section 20 of the Service Fees Act.
NOTE: The Department is referred to in this report as ¶¶ÒùÊÓƵ. Its legal name, however, remains the Department of Foreign Affairs, Trade and Development, as set out in the Department of Foreign Affairs, Trade and Development Act.
Purpose of the Access to Information Act
The purpose of the Access to Information Act is to enhance the accountability and transparency of federal institutions in order to promote an open and democratic society and to enable public debate on the conduct of those institutions.
Part 1 of the Access to information Act extends the present laws of Canada to provide a right of access to information in records under the control of a government institution in accordance with the principals that government information should be available to the public, that necessary exceptions to the right of access should be limited and specific and that decisions on the disclosure of government information should be reviewed independently of government; and decision on the disclosure of government information should be reviewed independently of government.
Part 2 of the Access to information Act sets out requirements for the proactive publication of information.
Mandate of the Institution
¶¶ÒùÊÓƵ, under the leadership of the Minister of Foreign Affairs; the Minister of International Trade, Export Promotion, Small Business and Economic Development; and the Minister of International Development and Minister responsible for the Pacific Economic Development Agency of Canada, is responsible for advancing Canada’s international relations, including:
- Developing and implementing foreign policy;
- Fostering the development of international law, international trade and commerce;
- Providing international assistance (encompassing humanitarian, development, and peace and security);
- Ensuring Canada’s strong and sustained engagement in La Francophonie’s institutions;
- Providing consular services for Canadians; and
- Overseeing the Government of Canada’s global network of missions abroad.
¶¶ÒùÊÓƵ manages Canada’s diplomatic and consular relations with foreign governments and international organizations, engaging and influencing international players to advance Canada’s political, legal and economic interests, including poverty reduction, the empowerment of women and girls, the promotion of a rules-based international order, international peace and security, human rights, inclusive and accountable governance, peaceful pluralism, inclusion and respect for diversity, and environmental sustainability.
To eradicate global poverty and to contribute to a more peaceful, prosperous and inclusive world, the Department manages the majority of Canada’s international assistance. The Department also leads coordinated Canadian responses to crises and natural disasters abroad, including the provision of needs-based humanitarian assistance.
¶¶ÒùÊÓƵ also manages Canada’s international platform—a global network of missions in approximately 110 countries that supports the international work of the department and partner departments, agencies and co-locators.
To improve and maintain market access for Canadian businesses, ¶¶ÒùÊÓƵ leads the negotiation of bilateral, plurilateral and multilateral trade agreements, the administration of export and import controls, as well as the management of international trade disputes. The Department also provides advice and services to help Canadian businesses succeed abroad and attract foreign direct investment to Canada, and supports international innovation, science and technology.
The Department delivers consular services and provides travel information to Canadians.
It also supports global peace and stability and addresses international security threats such as terrorism, transnational organized crime and the proliferation of weapons and materials of mass destruction.
The Department helps ensure Canada’s strong and sustained engagement in La Francophonie’s various institutions, in particular l’Organisation internationale de la Francophonie (OIF). It works with member states and governments of the Organisation to better define its core mandate, improve its functioning and transparency, and increase its impact.
¶¶ÒùÊÓƵ develops and implements policy and programming based on analysis of available evidence, including through consultation and engagement with Canadians and international stakeholders. The Department is responsible for fostering the development of international law and its applications in Canada’s foreign relations.
The department’s legal responsibilities are detailed in the 2013 .
For more information on the ministers’ mandated commitments, see the .
Organizational Structure
The Access to Information and Privacy Protection (ATIP) Division is responsible for the administration of the Act, including the processing of requests and consultations. The Director of the ATIP Division reports to the Corporate Secretary, who in turn reports to the Deputy Minister of Foreign Affairs.
In 2021-2022, the ATIP Division had 69 Full-Time Equivalent (FTE) positions to fulfill the Department’s obligations under both the Access to Information Act and the Privacy Act. During the fiscal year, the ATIP Division was able to fill, on average, 41 of those 69 positions and was also able to rely on the services of up to seven ATIP consultants.
The division’s staffing structure consists of 1 Director, 5 Deputy Directors, 1 Manager, 8 Team Leaders, 45 ATIP Analysts, 1 ATIP Systems Analyst, 3 Business Analysts, 4 ATIP Clerks and 1 Administrative Assistant, who all have adopted to a hybrid working model. All these employees are working from home and at Headquarters, 125 Sussex Drive. ¶¶ÒùÊÓƵ did not have any regional ATIP staff.
The division is organized into 9 teams in order to fulfill its Access to Information and Privacy responsibilities.
- The Operational Unit consists of 6 ATIP processing teams, each under the supervision of a Team Leader. These teams are comprised of analysts who process and review access, privacy, and consultation requests. During the reporting period, a Deputy Director was heading 2 to 3 processing teams.
- The Privacy Policy Team deals directly with privacy matters such as breaches, departmental complaints, privacy impact assessments (PIAs), and requests for privacy advice.
- The Policy and Governance Team coordinates process modernization, procedural updates, and training.
- The Business Practices and Systems Unit processes incoming and outgoing ATIP correspondence, performs imaging services, provides technical support, and is responsible for other administrative tasks.
- Finally, the division delegated resources to work on Complaints Team which processes legacy complaints and works closely with the Office of the Information Commissioner.
During the fiscal year 2021-2022, ¶¶ÒùÊÓƵ didn’t have any service agreement pursuant to section 73.1 of the Privacy Act.
Delegation Order
Consistent with Section 95 of the Access to Information Act, the Minister’s authority is delegated to the Deputy Ministers, to the Corporate Secretary, to the Director of the ATIP Division, and to the Deputy Directors of the ATIP Division.
A copy of ¶¶ÒùÊÓƵ’s signed Delegation Order is provided in Annex A.
Performance 2021-2022
Number of Requests
In 2021-2022, the Department received 1034 new requests for information under the Access to Information Act, an increase of 37% compared to the 2020-2021 fiscal year and a decrease of 11% compared to the average of the previous three reporting periods. A total of 905 requests were carried over into this reporting period; 561 requests outstanding from the previous reporting period and 344 outstanding from more than one reporting period, for a total of 1939 active requests.
During the same reporting period, 1054 requests were completed, an increase of 103% compared to the 2020-2021 fiscal year and of 4% compared to the average of the previous three reporting periods. The rise in the number of completed requests, compared to 2020-2021, reflects a gradual normalization of access to the workplace that followed the first year of the pandemic, during which time in office access was severely constrained.
Text version
Access to Information Requests | 2018-2019 | 2019-2020 | 2020-2021 | 2021-2022 |
---|---|---|---|---|
Received | 1308 | 1460 | 754 | 1034 |
Completed | 1245 | 1269 | 520 | 1054 |
The carry-over of active files at the end of fiscal year 2021-2022 was 885.
Active Requests Outstanding from Previous Reporting Periods
At the end of reporting period, 45% of ¶¶ÒùÊÓƵ’s outstanding requests from previous reporting period were still on time.
2016-2017 | 2017-2018 | 2018-2019 | 2019-2020 | 2020-2021 | 2021-2022 | Total | |
---|---|---|---|---|---|---|---|
Active | 3 | 4 | 26 | 103 | 159 | 590 | 885 |
On time | 2 | 0 | 3 | 4 | 2 | 391 | 402 |
Late | 1 | 4 | 23 | 99 | 157 | 199 | 483 |
Extensions
During the reporting period, the Department took extensions on 561 out of the 1054 requests it closed. The reasons for extension include 274 extensions taken under section 9(1)(a) for interference with operations, 260 extensions were invoked under section 9(1)(b) for required consultations, and 27 extensions were taken under section 9(1)(c) for third party consultations.
Compliance Rate
The Department’s compliance rate in 2021-2022 (i.e. the percentage of Access to Information requests that were responded to within deadline required under the Act) was 43%. This means that 57% of Access to Information requests received a response beyond the deadline. The compliance rate for the reporting period increased by 24 percentage points compared to the previous reporting period.
Text version
Compliance Rate | 2018-2019 | 2019-2020 | 2020-2021 | 2021-2022 |
---|---|---|---|---|
Percentage | 66% | 77% | 18% | 43% |
Completion Time
During the reporting period, the Department was able to close a total of 137 requests in 15 days or less (13%), 133 requests within 16-30 days (13%), 97 requests within 31-60 days (9%), 126 requests within 61-120 days (12%), 67 requests within 121-180 days (6%), 192 requests within 181-365 days (18%), and 302 requests took over 365 days to complete (29%).
Text version
Completion Time
This pie graph illustrates the percentage of requests that were completed during the reporting period within the following timeframes: 1 to 15 days (13%), 16 to 30 days (13%), 31 to 60 days (9%), 61 to 120 days (12%), 121 to 180 days (6%), 181 to 365 days (18%), and over 365 days (29%).
Disposition of Completed Requests
Of the 1054 Access to Information requests closed in the 2021-2022 fiscal year, 189 were all disclosed (17.93%), 489 were disclosed in part (46.39%), 7 were all exempted (0.66%), 4 were all excluded (0.38%), 112 had no records in existence (10.63%), 3 were transferred (0.28%), 248 were abandoned (23.53%), and 2 were neither confirmed nor denied (0.19%).
Text version
Disposition of Completed Requests
This pie graph illustrates the percentage of requests that were completed during the reporting period with the following dispositions: All Disclosed (17.93%), Disclosed in Part (46.39%), All Exempted (0.66%), All Excluded (0.38%), No records exist (10.63%), Request transferred (0.28%), Request abandoned (23.53%), and Neither confirmed nor denied (0.19%).
Consultations from Other Institutions
Given its mandate and various responsibilities at the international level, the Department played a key role under the Act on behalf of other institutions of the Government of Canada. Specifically, the Department consulted foreign governments and organizations on behalf of other federal government institutions when the latter needed to determine whether they could release records that originated abroad.
During the reporting period the Department received 360 consultations from other government institutions, comprising over 17,468 pages, as well as 10 requests from other organizations comprising 421 pages. The Department closed 365 consultation requests and reviewed 19,027 pages as a result.
Of the consultation requests closed this fiscal year, 8 requests were closed in 15 days or less (2%), 20 requests within 16-30 days (5%), 32 requests within 31-60 days (9%), 75 requests within 61-120 days (21%), 50 requests within 121-180 days (14%), 81 requests within 181-365 days (22%), and 99 requests took over 365 days to complete (27%).
Number of Days Taken | Number of Requests Closed | Percentage |
---|---|---|
1-15 days | 8 | 2% |
16-30 days | 20 | 5% |
31-60 days | 32 | 9% |
61-120 days | 75 | 21% |
121-180 days | 50 | 14% |
181-365 days | 81 | 22% |
365+ days | 99 | 27% |
Staffing
In 2021-2022, the division had approximately 40 Full-Time Equivalent (FTE) positions working on Access to Information requests. This represented a 13% decrease from the previous reporting period.
Text version
Access to Information Total Human Resources in FTE | 2018-2019 | 2019-2020 | 2020-2021 | 2021-2022 |
---|---|---|---|---|
Total | 49.97 | 49.03 | 45.62 | 40.44 |
Training and Awareness
The ATIP Division continues to develop tools, guidance and training to ATIP Analysts, ATIP Liaison Officers and subject matter experts across ¶¶ÒùÊÓƵ.
This fiscal year, the ATIP Division hired a consultant to deliver a course entitled Introduction to the Access to Information Act and the Privacy Act. The course took a total of 4 mornings; one session was delivered in English (December 2021) and one session was delivered in French (February 2022). A total of 28 ATIP Analysts successfully completed this course.
Again this fiscal year, the ATIP Division benefited from its Professional Development Program (PDP), which allows the Department to train and promote its ATIP Analysts from junior (PM-01) to senior (PM-04) levels. This long standing program continues to be very successful in addressing recruitment, retention and succession planning issues. The majority of the employees working in the ATIP Division are already part of the PDP and are subject to move to the next level once they meet the required objectives. The PDP is in place to build a more robust ATIP capacity within ¶¶ÒùÊÓƵ by “growing its own” ATIP Analysts, thereby addressing the shortage of ATIP Analysts across the federal ATIP Community. In 2021, the ATIP Division amended the ATIP Professional Development Program to include staffing positions at the PM-05 level.
The ATIP Division also participated in the Blended Learning Program for Administrative/Executive Assistance at Headquarters, which provided 42 participants with privacy awareness training as well as an overview of their obligations vis-à-vis the Access to Information Act. In January 2022, a comprehensive training session on the importance of privacy was given to the Department’s Corporate Planning, Finance and Information Technology Branch (338 participants).
The ATIP Division continues to offer training at the divisional level in order to address the specific business and operational needs of the individual groups within the department. Additionally, the ATIP Division frequently engaged informal individual training as immediate needs manifested themselves. During the 2021-2022 fiscal year, the ATIP Division provided a one-hour session entitled ATIP for Liaison Officers to 85 participants and also provided a one-hour session entitled ATIP for Reviewing Officers to 55 participants.
In addition, during the reporting period 70 employees successfully completed an online interactive ATIP awareness tutorial, developed in collaboration with the Canadian Foreign Service Institute (CFSI).
Policies, Guidelines, Procedures and Initiatives
Backlog Strategy
Since September 2021, the ATIP Division at ¶¶ÒùÊÓƵ has deployed the Backlog Reduction Strategy. A dedicated Backlog Reduction Team composed of experienced consultants was set up with its own Team Leader (also a consultant with considerable experience) and an experienced Deputy Director who was assigned to supervise that team. Consultants were previously embedded in various operation teams; while they were processing current complex files, backlog files were not their sole focus. Setting up a centralized structure allowed the ATIP Division to ensure proper resources were dedicated to backlog reduction.
Other key elements of the Backlog Reduction Strategy were:
- backlog definition: defined as Access to Information and Privacy files which were received before April 1st 2021;
- additional resources: during the fiscal year, the number of ATIP consultants was increased;
- contacting requesters: requesters were contacted for older files with a view to reconfirm interest to proceed;
- factors like the passage of time, the nature of the request and the potential harm were taken into consideration in a coherent manner.
Software Access on Unclassified System
During the fiscal year, the ATIP Division successfully implemented a new IM/IT solution, adding another version of the processing software (Access Pro Suite) previously housed solely on the classified network onto the unclassified network. This allowed employees to process unclassified files from home; the ¶¶ÒùÊÓƵ ATIP office was among the first institutions to fully implement a hybrid workplace model.
Hybrid Workplace
The ATIP Division adopted a hybrid workplace during the fiscal year of 2021-2022. Employees working for the ATIP Division work a minimum of 2 days a week in the office. Depending on the position held and work requirements, some employees are working in office full-time. The ATIP Division offers flexible work arrangements, but puts operational needs at the forefront of its work arrangements.
HR Strategies
Prior to implementing the hybrid office model, the ATIP Division had difficulty competing against other institutions that had the ability to offer full-time work from home arrangements; employee retention during this fiscal year proved challenging. Although the ATIP Division continues to face HR challenges, there have been recent successes and the division has on-boarded 15 new employees. Staffing strategies included hiring a new Deputy Director within the division to manage upcoming staffing processes at multiple levels. The ATIP Division also participated in the ATIP Community Development Office, a TBS led staffing initiative. Furthermore, the ATIP Division also expanded its Professional Developmental Program at the PM-05 level.
These initiatives have aided in the ATIP Division’s successes in the 2021-2022 fiscal year.
Summary of Key Issues and Actions Taken on Complaints
During fiscal year 2021-2022, 58 complaints were made to the Office of the Information Commissioner of Canada regarding Access to Information requests to the Department. The reasons for the complaints were as follows:
Reason for Complaint | Number of Complaints |
---|---|
Delay | 40 |
Miscellaneous | 15 |
Refusal – Exemptions | 3 |
Over the course of the reporting period, 66 complaints against the Department were closed. The findings on closed complaints were as follows:
Complaint Findings | Number of Complaints |
---|---|
Discontinued | 4 |
Not Well-Founded | 5 |
Well-Founded | 42 |
Resolved | 15 |
The ATIP Division continued to operate a dedicated team to manage complaints from the Office of the Information Commissioner (OIC). This team serves as the primary point of contact between ¶¶ÒùÊÓƵ and the OIC; the team continues to work closely and collaboratively to strengthen relationships and improve ¶¶ÒùÊÓƵ’s ATIP program performance.
Active Complaints Outstanding from Previous Reporting Periods
2015-2016 or earlier | 2016-2017 | 2017-2018 | 2018-2019 | 2019-2020 | 2020-2021 | 2021-2022 | Total | |
---|---|---|---|---|---|---|---|---|
Active | 13 | 3 | 3 | 4 | 15 | 16 | 18 | 72 |
Judicial Review
On July 18, 2019, an Application for Judicial Review under Section 41 of the Access to Information Act was filed with the Federal Court of Canada (T-1170-19 IMAI, Shin v. HMQ in the right of Canada as represented by the Minister of Foreign Affairs). The Federal Court rendered its decision on December 29, 2021 in favour of the Crown.
On March 1, 2022, an Application for Judicial Review under Section 41 of the Access to Information Act was filed with the Federal Court of Canada (T-499-22 MATAS, Sylvie v. Affaires mondiales Canada). The review was still before the Federal Court at the end of the reporting period.
Monitoring Compliance
The Department continues to use the same tools to help ensure timely processing of ATIP requests.
The ATIP Division prepares and distributes to management, a weekly statistics report which tracks the number of requests received and closed, as well as any emerging trends and performance statistics. The report also allows for comparison of workload and completion rates in relation to the previous year in order to identify changes in ATIP processing.
Additionally, an active tasking report is generated and posted to the intranet weekly to identify all current active taskings within the Department. This report is available for all offices of primary interest to view and lists all open taskings by bureau, highlighting late files.
Finally, every week a report is shared within the Department that includes summaries of upcoming Access to Information requests soon to be disclosed and the proposed packages available for review.
Fees and Costs
The Service Fees Act requires a responsible authority to report annually to Parliament on the fees collected by the institution.
With respect to fees collected under the Access to Information Act, the information below is reported in accordance with the requirements of section 20 of the Service Fees Act.
Enabling authority: Access to Information Act
Fee payable: $5.00 application fee is the only fee charged for an ATI request
Total Revenue: $4,390
Fees waived: In order to address requests that may produce a high volume of records, pertain to multiple subjects, or may result in a duplication of efforts, the Department separates pre-existing requests and waives additional application fees. In 2021-2022, the Department waived $780 for 156 requests.
In accordance with the Interim Directive on the Administration of the Access to Information Act, issued on May 5, 2016, and the changes to the Access to Information Act that came into force on June 21, 2019, ¶¶ÒùÊÓƵ waived all fees prescribed by the Act and Regulation, other than the $5 application fee set out in paragraph 7(1)(a) of the Regulations.
The total cost of administering the Access to Information Act in fiscal year 2021-2022 was $4,198,873. These costs are comprised of $2,840,272 in salaries and overtime, as well as operating costs totaling $1,358,601, which includes $1,162,105 in professional service contracts.
Annex A: Designation Order
Text version
Access to Information Act Designation Order
The Minister of Foreign Affairs, pursuant to section 73 of the Access to Information Act, hereby designates the persons holding the positions set out in the schedule hereto, or the persons acting in those positions, to exercise the powers and perform the duties and functions of the Minister of Foreign Affairs as the head of a Government institution under the sections of the Act set out after each position in the schedule. This designation replaces the designation dated October 2, 2009.
Schedule
Position
- Deputy Minister of Foreign Affairs (all sections)
- Deputy Minister for International Trade (all sections)
- Deputy Minister for International Development (all sections)
- Associate Deputy Minister of Foreign Affairs (all sections)
- Director General, Corporate Secretariat (all sections)
- Director, Access to Information and Privacy Protection Division (all sections)
- Deputy Directors, Access to Information and Privacy Protection Division (all sections)
The Honourable Chrystia Freeland, P.C., M.P.
Ottawa, July 4, 2017
Annex B: ¶¶ÒùÊÓƵ 2021-2022 Statistical Report
Statistical Report on the Access to Information Act
Name of institution: ¶¶ÒùÊÓƵ
Reporting period: 2021-04-01 to 2022-03-31
Section 1: Requests Under the Access to Information Act
1.1 Number of requests
Number of Requests | |
---|---|
Received during reporting period | 1034 |
Outstanding from previous reporting periods | 905 |
Outstanding from previous reporting period | 561 |
Outstanding from more than one reporting period | 344 |
Total | 1939 |
Closed during reporting period | 1054 |
Carried over to next reporting period | 885 |
Carried over within legislated timeline | 398 |
Carried over beyond legislated timeline | 487 |
1.2 Sources of requests
Source | Number of Requests |
---|---|
Media | 416 |
Academia | 100 |
Business (private sector) | 32 |
Organization | 15 |
Public | 209 |
Decline to Identify | 262 |
Total | 1034 |
1.3 Channels of requests
Source | Number of Requests |
---|---|
Online | 689 |
341 | |
4 | |
In person | 0 |
Phone | 0 |
Fax | 0 |
Total | 1034 |
Section 2: Informal requests
2.1 Number of informal requests
Number of Requests | |
---|---|
Received during reporting period | 248 |
Outstanding from previous reporting periods | 118 |
Outstanding from previous reporting period | 114 |
Outstanding from more than one reporting | 4 |
Total | 366 |
Closed during reporting period | 360 |
Carried over to next reporting period | 6 |
2.2 Channels of informal requests
Source | Number of Requests |
---|---|
Online | 215 |
30 | |
2 | |
In person | 0 |
Phone | 1 |
Fax | 0 |
Total | 248 |
2.3 Completion time of informal requests
Completion Time | |||||||
---|---|---|---|---|---|---|---|
1 to 15 Days | 16 to 30 Days | 31 to 60 Days | 61 to 120 Days | 121 to 180 Days | 181 to 365 Days | More Than 365 Days | Total |
169 | 51 | 22 | 47 | 21 | 49 | 1 | 360 |
2.4 Pages released informally
Less Than 100 Pages Released | 100-500 Pages Released | 501-1000 Pages Released | 1001-5000 Pages Released | More Than 5000 Pages Released | |||||
---|---|---|---|---|---|---|---|---|---|
Number of Requests | Pages Released | Number of Requests | Pages Released | Number of Requests | Pages Released | Number of Requests | Pages Released | Number of Requests | Pages Released |
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
2.5 Pages re-released informally
Less Than 100 Pages Released | 100-500 Pages Released | 501-1000 Pages Released | 1001-5000 Pages Released | More Than 5000 Pages Released | |||||
---|---|---|---|---|---|---|---|---|---|
Number of Requests | Pages Released | Number of Requests | Pages Released | Number of Requests | Pages Released | Number of Requests | Pages Released | Number of Requests | Pages Released |
267 | 6121 | 77 | 17340 | 9 | 6487 | 7 | 8427 | 0 | 0 |
Section 3: Applications to the Information Commissioner on Declining to Act on Requests
Number of Requests | |
---|---|
Outstanding from previous reporting period | 0 |
Sent during reporting period | 0 |
Total | 0 |
Approved by the Information Commissioner during reporting period | 0 |
Declined by the Information Commissioner during reporting period | 0 |
Withdrawn during reporting period | 0 |
Carried over to next reporting period | 0 |
Section 4: Requests Closed During the Reporting Period
4.1 Disposition and completion time
Disposition of Requests | Completion Time | |||||||
---|---|---|---|---|---|---|---|---|
1 to 15 Days | 16 to 30 Days | 31 to 60 Days | 61 to 120 Days | 121 to 180 Days | 181 to 365 Days | More Than 365 Days | Total | |
All disclosed | 2 | 53 | 38 | 20 | 12 | 37 | 27 | 189 |
Disclosed in part | 4 | 22 | 34 | 80 | 38 | 105 | 206 | 489 |
All exempted | 0 | 1 | 0 | 1 | 2 | 1 | 2 | 7 |
All excluded | 0 | 0 | 0 | 0 | 1 | 2 | 1 | 4 |
No records exist | 2 | 32 | 15 | 19 | 7 | 24 | 13 | 112 |
Request transferred | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 3 |
Request abandoned | 126 | 23 | 10 | 6 | 7 | 23 | 53 | 248 |
Neither confirmed nor denied | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 2 |
Declined to act with the approval of the Information Commissioner | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Total | 137 | 133 | 97 | 126 | 67 | 192 | 302 | 1054 |
4.2 Exemptions
Section | Number of Requests |
---|---|
13(1)(a) | 104 |
13(1)(b) | 22 |
13(1)(c) | 8 |
13(1)(d) | 1 |
13(1)(e) | 0 |
14 | 5 |
14(a) | 4 |
14(b) | 3 |
15(1) | 21 |
15(1) - I.A.* | 315 |
15(1) - Def.* | 17 |
15(1) - S.A.* | 60 |
16(1)(a)(i) | 0 |
16(1)(a)(ii) | 0 |
16(1)(a)(iii) | 0 |
16(1)(b) | 1 |
16(1)(c) | 13 |
16(1)(d) | 0 |
16(2) | 28 |
16(2)(a) | 1 |
16(2)(b) | 0 |
16(2)(c) | 50 |
16(3) | 0 |
16.1(1)(a) | 1 |
16.1(1)(b) | 0 |
16.1(1)(c) | 1 |
16.1(1)(d) | 0 |
16.2(1) | 0 |
16.3 | 0 |
16.4(1)(a) | 0 |
16.4(1)(b) | 0 |
16.5 | 3 |
16.6 | 2 |
17 | 4 |
18(a) | 5 |
18(b) | 11 |
18(c) | 0 |
18(d) | 1 |
18.1(1)(a) | 0 |
18.1(1)(b) | 2 |
18.1(1)(c) | 0 |
18.1(1)(d) | 0 |
19(1) | 320 |
20(1)(a) | 6 |
20(1)(b) | 93 |
20(1)(b.1) | 0 |
20(1)(c) | 105 |
20(1)(d) | 13 |
20.1 | 0 |
20.2 | 0 |
20.4 | 0 |
21(1)(a) | 130 |
21(1)(b) | 187 |
21(1)(c) | 27 |
21(1)(d) | 10 |
22 | 4 |
22.1(1) | 0 |
23 | 65 |
23.1 | 15 |
24(1) | 5 |
26 | 0 |
* I.A.: International Affairs
Def.: Defence of Canada
S.A.: Subversive Activities
4.3 Exclusions
Section | Number of Requests |
---|---|
68(a) | 8 |
68(b) | 1 |
68(c) | 0 |
68.1 | 0 |
68.2(a) | 0 |
68.2(b) | 0 |
69(1) | 0 |
69(1)(a) | 8 |
69(1)(b) | 0 |
69(1)(c) | 1 |
69(1)(d) | 2 |
69(1)(e) | 3 |
69(1)(f) | 1 |
69(1)(g) re (a) | 37 |
69(1)(g) re (b) | 0 |
69(1)(g) re (c) | 19 |
69(1)(g) re (d) | 11 |
69(1)(g) re (e) | 13 |
69(1)(g) re (f) | 2 |
69.1(1) | 0 |
4.4 Format of information released
Paper | Electronic | Other | |||
---|---|---|---|---|---|
E-record | Data set | Video | Audio | ||
14 | 664 | 0 | 0 | 0 | 0 |
4.5 Complexity
4.5.1 Relevant pages processed and disclosed for paper and e-record formats
Number of Pages Processed | Number of Pages Disclosed | Number of Requests |
---|---|---|
68067 | 55062 | 939 |
4.5.2 Relevant pages processed per request disposition for paper and e-record formats by size of requests
Disposition | Less Than 100 Pages Processed | 101-500 Pages Processed | 501-1000 Pages Processed | 1001-5000 Pages Processed | More Than 5000 Pages Processed | |||||
---|---|---|---|---|---|---|---|---|---|---|
Number of Requests | Pages Disclosed | Number of Requests | Pages Disclosed | Number of Requests | Pages Disclosed | Number of Requests | Pages Disclosed | Number of Requests | Pages Disclosed | |
All disclosed | 180 | 1458 | 8 | 1644 | 0 | 0 | 1 | 1096 | 0 | 0 |
Disclosed in part | 354 | 7521 | 109 | 26025 | 19 | 12853 | 7 | 16926 | 0 | 0 |
All exempted | 6 | 265 | 1 | 206 | 0 | 0 | 0 | 0 | 0 | 0 |
All excluded | 4 | 73 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Request abandoned | 248 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Neither confirmed nor denied | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Declined to act with the approval of the Information Commissioner | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Total | 794 | 9317 | 118 | 27875 | 19 | 12853 | 8 | 18022 | 0 | 0 |
4.5.3 Relevant minutes processed and disclosed for audio formats
Number of Minutes Processed | Number of Minutes Disclosed | Number of Requests |
---|---|---|
0 | 0 | 0 |
4.5.4 Relevant minutes processed per request disposition for audio formats by size of requests
Disposition | Less Than 60 Minutes Processed | 60 - 120 Minutes Processed | More than 120 Minutes Processed | |||
---|---|---|---|---|---|---|
Number of Requests | Minutes Processed | Number of Requests | Pages Disclosed | Number of Requests | Minutes Processed | |
All disclosed | 0 | 0 | 0 | 0 | 0 | 0 |
Disclosed in part | 0 | 0 | 0 | 0 | 0 | 0 |
All exempted | 0 | 0 | 0 | 0 | 0 | 0 |
All excluded | 0 | 0 | 0 | 0 | 0 | 0 |
Request abandoned | 0 | 0 | 0 | 0 | 0 | 0 |
Neither confirmed nor denied | 0 | 0 | 0 | 0 | 0 | 0 |
Declined to act with the approval of the Information Commissioner | 0 | 0 | 0 | 0 | 0 | 0 |
Total | 0 | 0 | 0 | 0 | 0 | 0 |
4.5.5 Relevant minutes processed and disclosed for video formats
Number of Minutes Processed | Number of Minutes Disclosed | Number of Requests |
---|---|---|
0 | 0 | 0 |
4.5.6 Relevant minutes processed per request disposition for video formats by size of requests
Disposition | Less Than 60 Minutes Processed | 60 - 120 Minutes Processed | More than 120 Minutes Processed | |||
---|---|---|---|---|---|---|
Number of Requests | Minutes Processed | Number of Requests | Pages Disclosed | Number of Requests | Minutes Processed | |
All disclosed | 0 | 0 | 0 | 0 | 0 | 0 |
Disclosed in part | 0 | 0 | 0 | 0 | 0 | 0 |
All exempted | 0 | 0 | 0 | 0 | 0 | 0 |
All excluded | 0 | 0 | 0 | 0 | 0 | 0 |
Request abandoned | 0 | 0 | 0 | 0 | 0 | 0 |
Neither confirmed nor denied | 0 | 0 | 0 | 0 | 0 | 0 |
Declined to act with the approval of the Information Commissioner | 0 | 0 | 0 | 0 | 0 | 0 |
Total | 0 | 0 | 0 | 0 | 0 | 0 |
4.5.7 Other complexities
Disposition | Consultation Required | Legal Advice Sought | Other | Total |
---|---|---|---|---|
All disclosed | 8 | 0 | 0 | 8 |
Disclosed in part | 95 | 0 | 2 | 97 |
All exempted | 2 | 0 | 0 | 2 |
All excluded | 1 | 0 | 0 | 1 |
Request abandoned | 5 | 0 | 0 | 5 |
Neither confirmed nor denied | 0 | 0 | 0 | 0 |
Declined to act with the approval of the Information Commissioner | 0 | 0 | 0 | 0 |
Total | 111 | 0 | 2 | 113 |
4.6 Closed requests
4.6.1 Requests closed within legislated timelines
Requests closed within legislated timelines | |
---|---|
Number of requests closed within legislated timelines | 451 |
Percentage of requests closed within legislated timelines (%) | 42.78937381 |
4.7 Deemed refusals
4.7.1 Reasons for not meeting legislated timelines
Number of requests closed past the legislated timelines | Principal Reason | |||
---|---|---|---|---|
Interference with operations/ Workload | External Consultation | Internal Consultation | Other | |
603 | 195 | 21 | 33 | 354 |
4.7.2 Requests closed beyond legislated timelines (including any extension taken)
Number of days past legislated timelines | Number of requests past legislated timeline where no extension was taken | Number of requests past legislated timeline where an extension was taken | Total |
---|---|---|---|
1 to 15 days | 16 | 17 | 33 |
16 to 30 days | 13 | 11 | 24 |
31 to 60 days | 18 | 13 | 31 |
61 to 120 days | 25 | 10 | 35 |
121 to 180 days | 26 | 16 | 42 |
181 to 365 days | 146 | 45 | 191 |
More than 365 days | 153 | 94 | 247 |
Total | 397 | 206 | 603 |
4.8 Requests for translation
Translation Requests | Accepted | Refused | Total |
---|---|---|---|
English to French | 0 | 0 | 0 |
French to English | 0 | 0 | 0 |
Total | 0 | 0 | 0 |
Section 5: Extensions
5.1 Reasons for extensions and disposition of requests
Disposition of Requests Where an Extension Was Taken | 9(1)(a) Interference With Operations/ Workload | 9(1)(b) Consultation | 9(1)(c) Third-Party Notice | |
---|---|---|---|---|
Section 69 | Other | |||
All disclosed | 32 | 14 | 25 | 2 |
Disclosed in part | 194 | 2 | 179 | 20 |
All exempted | 2 | 0 | 2 | 0 |
All excluded | 1 | 0 | 2 | 0 |
Request abandoned | 18 | 0 | 8 | 0 |
No records exist | 27 | 0 | 28 | 5 |
Declined to act with the approval of the Information Commissioner | 0 | 0 | 0 | 0 |
Total | 274 | 16 | 244 | 27 |
5.2 Length of extensions
Length of Extensions | 9(1)(a) Interference With Operations/ Workload | 9(1)(b) Consultation | 9(1)(c) Third-Party Notice | |
---|---|---|---|---|
Section 69 | Other | |||
30 days or less | 104 | 14 | 42 | 2 |
31 to 60 days | 90 | 2 | 57 | 16 |
61 to 120 days | 55 | 0 | 95 | 8 |
121 to 180 days | 19 | 0 | 34 | 0 |
181 to 365 days | 5 | 0 | 12 | 1 |
365 days or more | 1 | 0 | 4 | 0 |
Total | 274 | 16 | 244 | 27 |
Section 6: Fees
Fee Type | Fee Collected | Fee Waived | Fee Refunded | |||
---|---|---|---|---|---|---|
Number of Requests | Amount | Number of Requests | Amount | Number of Requests | Amount | |
Application | 878 | $4,390.00 | 156 | $780.00 | 0 | $0.00 |
Other fees | 0 | $0.00 | 0 | $0.00 | 0 | $0.00 |
Total | 878 | $4,390.00 | 156 | $780.00 | 0 | $0.00 |
Section 7: Consultations Received from Other Institutions and Organizations
7.1 Consultations received from other Government of Canada institutions and other organizations
Consultations | Other Government of Canada Institutions | Number of Pages to Review | Other Organizations | Number of Pages to Review |
---|---|---|---|---|
Received during the reporting period | 360 | 17468 | 10 | 421 |
Outstanding from the previous reporting period | 445 | 108602 | 11 | 1195 |
Total | 805 | 126070 | 21 | 1616 |
Closed during the reporting period | 354 | 18698 | 11 | 329 |
Carried over within negotiated timelines | 101 | 6609 | 8 | 1098 |
Carried over beyond negotiated timelines | 350 | 100763 | 2 | 189 |
7.2 Recommendations and completion time for consultations received from other Government of Canada institutions
Recommendation | Number of Days Required to Complete Consultation Requests | |||||||
---|---|---|---|---|---|---|---|---|
1 to 15 Days | 16 to 30 Days | 31 to 60 Days | 61 to 120 Days | 121 to 180 Days | 181 to 365 Days | More Than 365 Days | Total | |
Disclose entirely | 3 | 13 | 24 | 50 | 28 | 36 | 32 | 186 |
Disclose in part | 1 | 4 | 5 | 13 | 12 | 33 | 39 | 107 |
Exempt entirely | 0 | 0 | 1 | 1 | 0 | 0 | 1 | 3 |
Exclude entirely | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 |
Consult other institution | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Other | 4 | 3 | 1 | 8 | 7 | 10 | 24 | 57 |
Total | 8 | 20 | 31 | 72 | 47 | 79 | 97 | 354 |
7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada
Recommendation | Number of Days Required to Complete Consultation Requests | |||||||
---|---|---|---|---|---|---|---|---|
1 to 15 Days | 16 to 30 Days | 31 to 60 Days | 61 to 120 Days | 121 to 180 Days | 181 to 365 Days | More Than 365 Days | Total | |
Disclose entirely | 0 | 0 | 0 | 3 | 0 | 2 | 2 | 7 |
Disclose in part | 0 | 0 | 1 | 0 | 3 | 0 | 0 | 4 |
Exempt entirely | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Exclude entirely | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Consult other institution | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Total | 0 | 0 | 1 | 3 | 3 | 2 | 2 | 11 |
Section 8: Completion Time of Consultations on Cabinet Confidences
8.1 Requests with Legal Services
Number of Days | Fewer Than 100 Pages Processed | 101-500 Pages Processed | 501-1000 Pages Processed | 1001-5000 Pages Processed | More Than 5000 Pages Processed | |||||
---|---|---|---|---|---|---|---|---|---|---|
Number of Requests | Pages Disclosed | Number of Request | Pages Disclosed | Number of Requests | Pages Disclosed | Number of Requests | Pages Disclosed | Number of Requests | Pages Disclosed | |
1 to 15 | 12 | 141 | 2 | 275 | 0 | 0 | 0 | 0 | 0 | 0 |
16 to 30 | 17 | 140 | 3 | 29 | 0 | 0 | 0 | 0 | 0 | 0 |
31 to 60 | 4 | 57 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
61 to 120 | 1 | 58 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
121 to 180 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
181 to 365 | 1 | 6 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
More than 365 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Total | 35 | 402 | 5 | 304 | 0 | 0 | 0 | 0 | 0 | 0 |
8.2 Requests with Privy Council Office
Number of Days | Fewer Than 100 Pages Processed | 101-500 Pages Processed | 501-1000 Pages Processed | 1001-5000 Pages Processed | More Than 5000 Pages Processed | |||||
---|---|---|---|---|---|---|---|---|---|---|
Number of Requests | Pages Disclosed | Number of Request | Pages Disclosed | Number of Requests | Pages Disclosed | Number of Requests | Pages Disclosed | Number of Requests | Pages Disclosed | |
1 to 15 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
16 to 30 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
31 to 60 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
61 to 120 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
121 to 180 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
181 to 365 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
More than 365 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Total | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Section 9: Investigations and Reports of finding
9.1 Investigations
Section 32 Notice of intention to investigate | Subsection 30(5) Ceased to investigate | Section 35 Formal Representations |
---|---|---|
58 | 5 | 43 |
9.2 Investigations and Reports of finding
Section 37(1) Initial Reports | Section 37(2) Final Reports | ||||
---|---|---|---|---|---|
Received | Containing recommendations issued by the Information Commissioner | Containing orders issued by the Information Commissioner | Received | Containing recommendations issued by the Information Commissioner | Containing orders issued by the Information Commissioner |
0 | 0 | 0 | 12 | 3 | 9 |
Section 10: Court Action
10.1 Court actions on complaints
Section 41 | ||||
---|---|---|---|---|
Complainant (1) | Institution (2) | Third Party (3) | Privacy Commissioner (4) | Total |
0 | 0 | 0 | 0 | 0 |
10.2 Court actions on third party notifications under paragraph 28(1)(b)
Section 44 - under paragraph 28(1)(b) |
---|
0 |
Section 11: Resources Related to the Access to Information Act
11.1 Allocated Costs
Expenditures | Amount |
---|---|
Salaries | $2,829,188 |
Overtime | $11,084 |
Goods and Services | $1,358,601 |
Professional services contracts | $1,162,105 |
Other | $196,496 |
Total | $4,198,873 |
11.2 Human Resources
Resources | Person Years Dedicated to Access to Information Activities |
---|---|
Full-time employees | 32.594 |
Part-time and casual employees | 3.612 |
Regional staff | 0.000 |
Consultants and agency personnel | 4.231 |
Students | 0.000 |
Total | 40.437 |
Annex C: ¶¶ÒùÊÓƵ 2021-2022 Supplemental Statistical Report
Supplemental Statistical Report on the Access to Information Act and the Privacy Act
Name of institution: ¶¶ÒùÊÓƵ
Reporting period: 2021-04-01 to 2022-03-31
Section 1: Capacity to Receive Requests under the Access to Information Act and the Privacy Act
Enter the number of weeks your institution was able to receive ATIP requests through the different channels.
Number of Weeks | |
---|---|
Able to receive requests by mail | 52 |
Able to receive requests by email | 52 |
Able to receive requests through the digital request service | 52 |
Section 2: Capacity to Process Records under the Access to Information Act and the Privacy Act
2.1 Enter the number of weeks your institution was able to process paper records in different classification levels.
No Capacity | Partial Capacity | Full Capacity | Total | |
---|---|---|---|---|
Unclassified Paper Records | 0 | 0 | 52 | 52 |
Protected B Paper Records | 0 | 0 | 52 | 52 |
Secret and Top Secret Paper Records | 0 | 0 | 52 | 52 |
2.2 Enter the number of weeks your institution was able to process electronic records in different classification levels.
No Capacity | Partial Capacity | Full Capacity | Total | |
---|---|---|---|---|
Unclassified Electronic Records | 0 | 0 | 52 | 52 |
Protected B Electronic Records | 0 | 0 | 52 | 52 |
Secret and Top Secret Electronic Records | 0 | 0 | 52 | 52 |
Section 3: Open Requests and Complaints Under the Access to Information Act
3.1 Enter the number of open requests that are outstanding from previous reporting periods.
Fiscal Year Open Requests Were Received | Open Requests that are Within Legislated Timelines as of March 31, 2022 | Open Requests that are Beyond Legislated Timelines as of March 31, 2022 | Total |
---|---|---|---|
Received in 2021-2022 | 391 | 199 | 590 |
Received in 2020-2021 | 2 | 157 | 159 |
Received in 2019-2020 | 4 | 99 | 103 |
Received in 2018-2019 | 3 | 23 | 26 |
Received in 2017-2018 | 0 | 4 | 4 |
Received in 2016-2017 | 2 | 1 | 3 |
Received in 2015-2016 or earlier | 0 | 0 | 0 |
Total | 402 | 483 | 885 |
3.2 Enter the number of open complaints with the Information Commissioner of Canada that are outstanding from previous reporting periods.
Fiscal Year Open Complaints Were Received by Institution | Number of Open Complaints |
---|---|
Received in 2021-2022 | 18 |
Received in 2020-2021 | 16 |
Received in 2019-2020 | 15 |
Received in 2018-2019 | 4 |
Received in 2017-2018 | 3 |
Received in 2016-2017 | 3 |
Received in 2015-2016 or earlier | 13 |
Total | 72 |
Section 4: Open Requests and Complaints Under the Privacy Act
4.1 Enter the number of open requests that are outstanding from previous reporting periods.
Fiscal Year Open Requests Were Received | Open Requests that are Within Legislated Timelines as of March 31, 2022 | Open Requests that are Beyond Legislated Timelines as of March 31, 2022 | Total |
---|---|---|---|
Received in 2021-2022 | 31 | 17 | 48 |
Received in 2020-2021 | 0 | 9 | 9 |
Received in 2019-2020 | 0 | 7 | 7 |
Received in 2018-2019 | 0 | 6 | 6 |
Received in 2017-2018 | 0 | 0 | 0 |
Received in 2016-2017 | 0 | 1 | 1 |
Received in 2015-2016 or earlier | 0 | 1 | 1 |
Total | 31 | 41 | 72 |
4.2 Enter the number of open complaints with the Privacy Commissioner of Canada that are outstanding from previous reporting periods.
Fiscal Year Open Complaints Were Received by Institution | Number of Open Complaints |
---|---|
Received in 2021-2022 | 7 |
Received in 2020-2021 | 2 |
Received in 2019-2020 | 4 |
Received in 2018-2019 | 4 |
Received in 2017-2018 | 1 |
Received in 2016-2017 | 0 |
Received in 2015-2016 or earlier | 0 |
Total | 18 |
Section 5: Social Insurance Number (SIN)
Did your institution receive authority for a new collection or new consistent use of the SIN in 2021-2022? | No |
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